Field Service Technician

hace 3 días


Guadalupe, Nuevo León, México Piovan Group A tiempo completo
Job Title: Field Service Technician

Conair, a leading producer of auxiliary equipment for plastics processing, is seeking a skilled Field Service Technician to provide technical support to customers in the field.

Job Summary:

The successful candidate will be responsible for demonstrating, qualifying, troubleshooting, repairing, and altering Conair equipment, utilizing knowledge of our products to provide technical support on multiple product lines.

Key Responsibilities:
  • Perform startup, repair, and preventative maintenance service work at customer sites.
  • Apply troubleshooting techniques to identify and resolve problems during repairs, startups, and assessments.
  • Arrange, schedule, and perform travel to and from jobsites, including international locations within Latin America.
  • Document all actions, including service and expense reports.
  • Provide technical telephone support for customers, Sales, and other technicians, researching and securing answers to problems.
  • Conduct plant-floor training classes for customers on equipment operation and maintenance.
  • Practice Conair service ethics concerning safety, attitude, appearance, conversation, and quality of work.
About Conair:

Conair is part of the Piovan Group, a global leader in plastics processing solutions. We offer a wide range of products and services to help plastics processors manage their raw materials, handle critical manufactured parts, and improve process yield.

Requirements:

The ideal candidate will have a strong background in technical support, equipment maintenance, and plastics processing. Excellent communication and problem-solving skills are essential for success in this role.



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