Retail Fulfillment Operations Consultant

hace 1 mes


San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

At Steelcase, we are seeking a skilled Retail Fulfillment Operations Consultant to join our team. This role is ideal for individuals who possess excellent communication skills and the ability to work independently.

About the Role

We are looking for someone with experience in order fulfillment, supply chain management, and project management. The successful candidate will be responsible for managing accounts through the order fulfillment process, from receipt of order to final installation, and resolving customer complaints.

  • Optimize supply chain, manufacturing, and delivery efficiencies to deliver a phenomenal customer experience.
  • Project management: Owns the decision-making for OF processes when onboarding new businesses/Retailers.
  • Proactively provide Operations Performance data to collaborate with the WFH Category to create actions and resolution of problems.
Requirements

To be successful in this role, you should have a Bachelor's degree in Business or related fields, advanced English language proficiency, and at least 2 years of experience in a similar position or within the operations department. Experience working with an ERP is also required.

  • Self-motivated, self-directed, and willing to accept responsibility for results.
  • Excellent communicator, written and verbal, with solid negotiating ability.
  • Strong analytical and decision-making skills to provide sound solutions to complex business issues.
About Us

Steelcase is a global design and thought leader in the world of work. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us

We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. At Steelcase, we recognize the importance of diversity and inclusion in the workplace.

Benefits

We offer a competitive salary of $80,000 per year, which includes benefits such as employee assistance programs, learning platforms, discounts, and perks. As a Steelcase employee, you will have access to various resources to support your health, work, and personal needs.



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