HR Shared Services Specialist
hace 3 semanas
We are seeking a skilled HR Shared Services Specialist to partner with benefit vendors, HR partners, and the payroll team to create localized processes and resolve employee benefit matters.
This role will be responsible for providing a consistent quality of customer service, ensuring adherence to all HR procedures and policies, and ensuring local benefit practices are compliant with company policies, local laws, and regulations.
Key Responsibilities:
- Coordinate and manage all incoming benefits and leaves transactions
- Advise employees on all matters related to leave of absence and administer the leave through coordination with payroll and the Social Security office
- Ensure data accuracy and consistency in all HR systems and vendors
- Participate in establishing proper controls and risk mitigation on benefits-related processes
- Develop guidelines to monitor audit procedures and consult with Global Benefits partners on enterprise standards
- Provide accurate and timely vendor reporting and identify gaps in benefit offerings compared to market
- Partner with the Global Benefits team in development of local benefits strategy and conduct regular plan utilization analysis
Requirements:
- Intermediate-Advanced English fluency
- Bachelor's Degree
- At least 3 years of HR experience in employment benefits operations or benefits policy in compliance with Mexican laws and regulations
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