Senior HR Specialist

hace 1 semana


Xico, México Didi Global A tiempo completo
Job Summary:

The Senior HR Specialist will play a crucial role in ensuring the effective implementation of HR management practices and processes across the organization. This includes monitoring and controlling data, problem-solving, and assisting with a variety of questions across all areas of HR, including policies, benefits, pay, recruitment, and vendor management.

Key Responsibilities:
• Manage the development and maintenance of HR Standard Operating Procedures (SOPs) to ensure compliance and integrity.
• Collaborate with the HRSSC team to establish and optimize service quality management systems, ensuring efficient service delivery.
• Leverage knowledge base to provide consistent customer service and solutions to customer inquiries.
• Identify opportunities for process improvements and assist in implementing initiatives to enhance daily operations.

Requirements:
• Over 7 years of experience in HR life cycle management and employee inquiries support.
• Proven track record of managing complex HR processes or projects, with a strong ability to solve problems and identify solutions.
• High level of attention to detail and results-oriented with strong organizational skills.
• Proficiency in Excel and experience working with payroll and personnel administration.
• Bachelor's degree in Operations or Human Capital (Industrial Engineering, Business Administration, Industrial Relations).
• Full proficiency in English (verbal and written communication skills).

About Didi Global:
Didi Global is the world's leading mobility technology platform, offering a wide range of app-based services across markets. We strive to create customer value, are data-driven, believe in win-win collaboration, integrity, and diversity and inclusion.

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