Latam Technical Support Engineer

Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation features. We are currently in search of a great **Technical Support Engineer** who has a strong background in VoIP / contact center software. He/She should have a solid technical background combined with customer service experience. A...

Base is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...

About the job: The Red Hat Ansible Support Engineering team is looking for a Technical Support Engineer with a background in IT automation technologies to join us in Mexico. In this role, you will help customers resolve technical issues with the deployment and use of the Red Hat Ansible Automation Platform suite of solutions, which includes automation...

**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...

**Short facts about us**: - We are a global remote-first team of 100+ people on 4 continents and in 10+ countries. - We have been protecting our clients since 2014. - The company has raised over $10M in investments. - The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. **Our...

**Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets. Fluent is a market leader with a significant tier 1 & 2 client base in the financial world, We are growing and inviting you to join our Filipino team as **Application Support Engineer (Linux /** **FinTech/Trading) **Position...

**Main Duties and Responsibilities**: **Pre-Sales**: - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on...

Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi...

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting edge technology. More than 10,000 organizations across the globe use Teramind to mitigate insider threats and protect their sensitive company...

Job Description In this role as a Technical Account Manager at Arc XP, you will play a crucial role in the Customer Success team by managing relationships with enterprise customers and ensuring their success with our platform. You will be responsible for tracking and reporting on revenue generation and customer health, as well as identifying new business...

We are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

**Qognify helps to safeguard your world.** Qognify is a leading global player in the physical security software market. Headquartered in Pearl River, New York, Qognify operates major development hubs in Germany, Israel and the United States, as well as sales and support offices around the globe. Please submit resumes in English for...

Glue Up is seeking a highly motivated and customer-focused individual with Customer Success Technical Support experience. As a CS Technical Support member, you will be responsible for providing technical support to customers to ensure that they are successful in using our All-in-One solution (SaaS product). You will work closely with our customer success and...

**Base Location: Mexico (All location) - Remote** **Experience Required: 1+ Years** **Interview Round: 3** **Role**: We are looking for Cloud Technical Engineer(s) to join our OCI tech support group, who are customer focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales...

**What will you do in this role?** As a **Level 3 Support Engineer**, you will be the first line of defense for critical production environments. Your mission will be to ensure operational stability, resolve complex incidents, and optimize support processes. You will be part of a team of highly skilled engineers who tackle technical challenges on a daily...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

The AVI-SPL Technical Support Engineer (TSE) can be the initial or secondary contact point for AVI-SPL customers contacting our Global Help Desk. The TSE Level 1 will work with the Global Help Desk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience....

'''Job Overview:''' We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly. This is an excellent opportunity for someone with strong problem-solving skills and a...

'''Job Overview:''' We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly. This is an excellent opportunity for someone with strong problem-solving skills and a...