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Customer Service Representative

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Monterrey, México ResultsCX A tiempo completo

Customer Service Representative Onsite in MonterreyPaid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth OpportunitiesInterview Today Immediate Start Dates Available Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey. You can expect exceptional training delivered by servant leaders that will help you exceed your professional goals and provide essential tools that help you deliver exceptional customer experiences. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve. We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCXWhat job duties can I expect to perform as a Customer Service Representative? Providing clear, concise, and thoughtful instructions Answering customer questions and providing helpful solutions Promoting products and services for our clients Resolving customer complaints with fast, friendly, and courteous service How can I make a difference? Consistently deliver a positive and world class customer experience via phone, web chat or email Provide detailed summaries of customer calls in our CRM Database Collaborate with leadership to improve our Customer Experience What requirements must I meet to join the team? High school diploma or GED Ability to type 25 words per minute Basic computer navigation skills and strong communication skills Positive attitude, strong work ethic and ability to thrive in a dynamic environment Strong communication skills Why join our ResultsCX team? Employee Performance Incentives Frequent Employee events, games and parties Healthcare Benefits – Medical Paid Training Career Growth Opportunities Flexible work schedule options