Virtual Assistant

hace 7 días

Ciudad de México, Ciudad de México Scalesource A tiempo completo

Location: Remote (Work from Home)
Schedule: 8-5 Mon-Fri (PST;CST;EST)
Compensation: $1,200 USD per month

ABOUT THE COMPANY

We operate in the residential and consumer services industry, offering a combination of solutions such as property improvement, home maintenance, and customer-focused programs. Our mission is to provide reliable, high-quality services that bring value to households and communities, while ensuring smooth operations and outstanding client support.

ROLE DEFINITION

We are looking for a full-time Virtual Assistant with a hybrid focus: 50% on customer service and 50% on administrative support. This position will be a key role in daily operations, ensuring smooth communication with clients while also providing essential support to management and sales staff.

WHO ARE WE LOOKING FOR

A professional, detail-oriented, and proactive individual who can balance both client-facing interactions and back-office tasks. The ideal candidate is tech-savvy, comfortable handling multiple platforms, and can manage priorities independently.

RESPONSIBILITIES

1. Customer Service (50%)

  • Respond to customer inquiries via phone, email, SMS, and live chat.
  • Qualify potential clients using provided scripts and document lead information in the CRM.
  • Schedule and confirm appointments, ensuring optimized calendar coordination.
  • Manage follow-ups with customers, including feedback collection and review requests.

2. Administrative Support (50%)

  • Support sales staff with document preparation, data entry, and reporting.
  • Follow up on outstanding tasks and ensure deadlines are met.
  • Assist with managing internal systems (CRM, spreadsheets, task trackers).
  • Provide ad-hoc support to management, including research and preparing reports.
QUALIFICATIONS
  • High school diploma or equivalent; further education preferred.
  • 2+ years of experience in customer service and/or administrative support.
  • Excellent communication (C1/C2 English required).
  • Strong organizational skills and ability to multitask effectively.
  • Comfortable being on the phone and engaging with customers.
  • Desirable: Proficiency with RingCentral, Zoom, Google Workspace, and CRM/ATS platforms (e.g., Workable, HubSpot).
Requirements
  • Professional remote setup and reliable internet.
  • Strong Zoom presence and professional communication.
  • Must be able to balance client interactions with administrative duties.
  • Introductory video submission required as part of the hiring process.

  • Assistant

    hace 3 días

    Ciudad de México, Ciudad de México VAM Virtual Asistant Management Solutions A tiempo completo

    Company DescriptionVAM Virtual Assistant Management Solutions specializes in providing comprehensive support to property professionals through skilled virtual assistants. By taking a complete approach, VAM helps businesses streamline back-office operations, enhance efficiency, and increase profitability. Services include sourcing and hiring vetted virtual...

  • Virtual Assistant

    hace 4 días

    Ciudad de México, Ciudad de México We Clone You A tiempo completo

    We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes. We are currently looking for a Virtual Assistant with expertise in customer service to join our client's team.In this role, you will be responsible for performing various tasks, includingHandle and respond to 75+ inbound inquiries...

  • Virtual Assistant

    hace 3 días

    Ciudad de México, Ciudad de México Angel City VA A tiempo completo

    We are looking for a skilled Virtual Assistant who is proficient in Open Dental software and billing. The ideal candidate must have virtual experience working in a dental office environment.Payrate: $7 per hour.Key Responsibilities:Manage and update patient records using Open Dental software.Handle billing inquiries and process payments accurately.Schedule...

  • Virtual Assistant

    hace 7 días

    Ciudad de México, Ciudad de México Uptalent A tiempo completo

    Uptalent is a platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape.We are expanding our private network and seeking Virtual Assistants to provide dedicated support to our clients. As a Virtual Assistant, you will play a crucial role in assisting...

  • Virtual Assistant

    hace 2 semanas

    Ciudad de México, Ciudad de México We Clone You A tiempo completo

    We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in business planning and financial modeling to join our client's team and take their operations to the next...

  • SU - Virtual Assistant

    hace 7 días

    Ciudad de México, Ciudad de México Somewhere A tiempo completo

    Role DescriptionThis is a full-time remote role for a Virtual Assistant at a US based company. The Assistant will be responsible for providing executive administrative support, travel planning, event coordination, inbox management, schedule management, facilitating communication, project management, assisting in business operations and offering general...

  • Executive Virtual Assistant

    hace 7 días

    Ciudad de México, Ciudad de México InsideOut A tiempo completo

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:JOB TITLEExecutive Virtual AssistantJOB IDSCOMIC1INDUSTRYInvestmentsLOCATIONLATAM (Due to time zone alignment)JOB STATUSFull timeWORK SCHEDULE8am - 5pm / 9am - 6pm EST (Eastern Standard Time)SALARY$8 - $12 (Guaranteed Bonuses)TARGET START DATEASAPRole OverviewAbout the Client:The client is a...

  • Virtual Assistant

    hace 2 semanas

    Ciudad de México, Ciudad de México 1840 & Company A tiempo completo

    As the Virtual Assistant, you will play a key role in managing inbound communications (phone calls, texts, email), triaging inquiries, scheduling and coordinating with our team, and maintaining a professional and responsive presence on behalf of the company. You must be comfortable working remotely, have excellent communication skills, and have some...

  • Bookkeeping Assistant

    hace 1 día

    Ciudad de México, Ciudad de México Berry Virtual A tiempo completo

    [Kindly submit your updated English resume]As a Bookkeeper, you will play a crucial role in ensuring the financial health and stability of our clients. The ideal candidate will have a strong background in bookkeeping, excellent organizational skills, and the ability to thrive in a virtual work environment.Key Responsibilities: Accounts Payable / Receivables:...

  • Virtual Assistant – Real Estate Business

    hace 4 días

    Ciudad de México, Ciudad de México Inside Out A tiempo completo

    C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB INFOJob TitleVirtual Assistant – Real Estate BusinessJob IDBAIJFCIndustryReal EstateLocationLATAM / PHStatusFull TimeWork Schedule9 AM - 5 PM ESTPay rate$1200-$1500...