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Technical Sales Support

hace 4 horas


Monterrey, Nuevo León, México HQ Platinum A tiempo completo

Flow Control & Sealing (Dixon Valve)

Location: Monterrey, Nuevo León

Industry: Industrial accessories distributor (fluid transport hoses, fittings and flow control)

Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m.

Work Mode: On-site

Travel: National and USA travel required

Visa & Passport: Required

Position Objective

Provide technical and commercial support and deliver specialized training to sales teams, distributors and end users, ensuring proper application of Dixon Valve solutions, strong customer relationships and increased sales effectiveness across the distribution network.

Key Responsibilities

Technical Sales Support

Provide technical product specifications, limitations and application recommendations

Support pre-sales and post-sales activities via phone, email and field visits

Assist customer service with technical inquiries

Support product demonstrations and technical presentations

Recommend correct product selection based on application requirements

Training & Development

Lead monthly on-site training workshops in Monterrey and Mexico City

Conduct monthly virtual training sessions for distributors

Coordinate training logistics including registration, scheduling, travel and certificates

Develop presentations, manuals and technical training materials

Field and Customer Support

Conduct regional field visits with sales teams

Deliver on-site technical training to distributors and end users

Identify upsell and cross-sell opportunities during customer visits

Candidate Profile

Education: Bachelor's Degree in Industrial, Mechanical, Mechatronics Engineering or related field

Experience: 1 to 2 years in technical support, application engineering, technical sales support or industrial environments

Technical Skills

Understanding of technical drawings and specifications

Microsoft Office advanced

ERP system knowledge desirable

Knowledge of elastomers, hoses, fittings, couplings and flow control products preferred

Knowledge of thread types NPT, BSP, JIC, ORFS and Metric is a plus

Languages: Advanced English required

Other Requirements: Valid U.S. Visa and Passport and availability to travel

Soft Skills

Detail-oriented and proactive

Strong communication and organizational skills

Comfortable delivering presentations and training sessions

Customer-focused mindset

Compensation And Benefits
Monthly Salary: MXN 25,000 gross

Payment: Biweekly

Benefits
Law benefits IMSS, vacation and annual bonus

Grocery vouchers

Private medical insurance after 3 months

Gym membership support