Cross Border Operations
hace 4 horas
Location:
Guadalajara
Schedule:
07:00-16:00
English Level:
B2 Intermediate
Salary:
$23,000 MXN / month
Additional Benefits:
- $1,000 MXN grocery vouchers
- $500 MXN punctuality bonus
- Extra shift bonuses for evenings or weekends
Be the Voice of Our Operations
We are seeking a highly motivated and experienced Cross Border Rep to join our team. The primary focus of this role will be to spearhead the development of new projects for intra Mexico loads while also managing cross-border logistics for ground transportation. The ideal candidate will have a deep understanding of the logistics industry in Mexico, with a strong track record in carrier management and sales.
What You'll Do
- Assist with track & trace activities, ensuring accurate shipment visibility and timely communication with customers.
- Coordinate cross-border logistics support, including assisting with documentation, scheduling, and operational follow-ups to ensure seamless movement of goods between Mexico and other countries.
- Collaborate with the sales and carrier teams to support ongoing operations, coverage needs, and service continuity for Mexico and U.S. loads.
- Maintain service documentation, reports, and internal records to ensure compliance and operational accuracy.
- Stay informed on logistics processes, operational best practices, and service standards to continuously improve customer experience.
Core Skills & Qualifications
- Excellent
verbal and written communication
in English (B2 level) - Strong
problem-solving and conflict-resolution
abilities - Ability to
multitask
and manage priorities effectively - Customer-focused mindset
and positive attitude - Calm and professional under pressure
Why Join Us
- Opportunity to grow within the
logistics and customer service industry - Dynamic, bilingual, and multicultural work environment
- Competitive salary + bonuses
for evening and weekend shifts - Ongoing
training and career development
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