Cross Border Operations Manager

hace 2 semanas

Guadalajara, México Rapido Solutions Group A tiempo completo

At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.**What will you be doing?**- Develop SOPs for Mexico loads in our TMS to ensure streamlined operations and compliance with cross border standards.- Create and maintain relationships with customers and shippers in Mexico to build a strong network that supports reliable and efficient freight movement.- Operate as the main point of contact to assist in resolving any issues in Mexico and at the border, including logístical challenges, regulatory hurdles, and any disputes that may arise, to minimize disruptions and maintain smooth operations.- Help build company culture while embracing Mexican culture by fostering an inclusive and collaborative work environment that respects and integrates local customs and traditions.**Why do our employees choose us?**- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays,Sports teams, and more Monthly activities.**Who you are**:- Minimum of 3 years of experience in cross-border freight, working with customers, demonstrating a deep understanding of international logistics and the processes required for smooth importing and exporting between Mexico and the United States.- Fluent English Skills- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with customers, employees, and management- Proactively establish and maintain effective working team relationships with all support departments- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.**Follow Us

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