Remote Collections

hace 2 semanas


Desde casa, México Lakewood Roofing LLC A tiempo completo

Location: Remote (U.S.-based company)

Industry: Mitigation, Restoration, Roofing & Office Administration

Pay: $4/hour USD to start

Pay Range: $5–$10/hour USD (performance-based)

About the Role We are a U.S.-based mitigation, restoration, and roofing company looking for a highly motivated, proactive, and results-driven person to assist with collections, insurance follow-ups, and office administration.

This role is NOT passive. Success is based on closing accounts, clearing roadblocks, and ensuring payments are received — not just making calls.

Responsibilities

Call homeowners to:

  • Confirm if insurance funds have been received
  • Confirm receipt of our invoice
  • Identify anything missing that is needed for payment
  • Walk customers through how to pay
  • Take payments over the phone when applicable
  • Follow up consistently until payment is made

Call insurance companies to:

  • Confirm when checks were sent
  • Verify check amounts
  • Identify missing documents or approvals
  • Proactively request what's needed to release payment

Use QuickBooks to:

  • Confirm which payments have been made
  • Create and draft invoices
  • Send invoices to customers
  • Update payment status and notes

Perform office administration tasks related to:

  • Payment tracking
  • Account notes and documentation
  • Closing out accounts

Take ownership of assigned accounts by:

  • Identifying payment delays or issues
  • Proactively resolving missing items
  • Following through until accounts are fully closed

Who We're Looking For

  • Proactive — if something is missing, you work to get it
  • Comfortable making outbound phone calls
  • Organized, persistent, and detail-oriented
  • Confident discussing money professionally
  • Experience with QuickBooks is a strong plus
  • Strong English communication skills
  • Reliable internet and quiet workspace

Pay & Raises

$4/hour USD to start

Raises up to $5–$10/hour USD

Raises are based on:

  • Number of accounts closed per day and per week
  • Proactive problem-solving
  • Accuracy in invoicing and payment tracking
  • Consistency, reliability, and communication

This Job Is NOT For You If

  • You dislike phone calls
  • You avoid follow-ups or problem-solving
  • You prefer passive admin work

Why Work With Us

  • Fully remote
  • Clear expectations and measurable goals
  • Performance-based growth
  • Long-term opportunity for the right person

Email your resume to to apply.

Job Type: Full-time

Pay: $10, $30,000.00 per month

Language:

  • English (Required)

Work Location: Remote


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