Bilingual Intake Specialist – On-Site

hace 17 horas

Ladrón de Guevara Jal, México HRPV Mexico A tiempo completo

Bilingual Intake Specialist – On-Site Job in Guadalajara, Jalisco

Location: Guadalajara, Jalisco, Mexico (100% On-Site – Not Remote)

Schedule: Full-Time | 5 Days per Week | In-Office

Monthly Salary: $13,000 – $16,000 MXN (Based on English proficiency and experience)

English Level Required: Advanced / Fluent

Position Overview

We are currently hiring a Bilingual Intake Specialist in Guadalajara, Jalisco for a fully on-site position. This role is ideal for professionals with strong English skills who enjoy structured administrative work and client communication.

As a Bilingual Intake Specialist, you will serve as the first point of contact for clients, handling inbound calls in English and Spanish, collecting essential information, and accurately entering data into our intake and case management systems.

Important: This is a presential (on-site) position in Guadalajara. Remote or hybrid work is not available.

Key Responsibilities

  • Answer inbound calls in English and Spanish with professionalism and empathy.
  • Conduct client intake interviews and gather accurate personal and case information.
  • Enter data into CRM and intake systems with high attention to detail.
  • Perform administrative tasks related to the intake process.
  • Follow structured workflows and internal procedures.
  • Maintain confidentiality and professionalism at all times.
  • Collaborate with team members to ensure smooth daily operations.

Requirements

  • Advanced English level (spoken and written) – salary depends on English proficiency.
  • Strong organizational and communication skills.
  • Ability to work in a fast-paced, high-volume environment.
  • Comfortable multitasking while using multiple computer systems.
  • Ability to work on-site in Guadalajara, Jalisco.

Preferred Experience

  • Minimum 1 year of experience in:
  • Customer service
  • Call center roles
  • Administrative positions
  • Intake or client support roles
  • Experience with CRM systems or data entry preferred.
  • Experience working with U.S.-based companies or legal intake is a plus (not required).

Required Documentation

  • RFC
  • Constancia de Situación Fiscal 2025
  • CURP
  • NSS
  • Valid government-issued ID
  • Proof of address

What We Offer

  • On-site job in Guadalajara, Jalisco with long-term stability.
  • Competitive monthly salary based on English level and experience.
  • Professional bilingual work environment.
  • Clear processes and structured workflows.
  • Supportive leadership and team collaboration.
  • Growth opportunities within the company.
  • Consistent full-time schedule (5-day workweek).

Apply Now

If you are looking for a bilingual on-site job in Guadalajara, have a strong English level, and want to grow professionally in a structured environment, we want to meet you.

Apply today and take the next step in your bilingual career.

Job Type: Full-time

Pay: $13, $16,000.00 per month

Application Question(s):

  • Por favor, déjanos tu número telefónico:
  • Por favor, déjanos tu correo electrónico:
  • ¿Radicas dentro de la ZMG?

Work Location: In person

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