Content Systems Analyst III

hace 2 días

Tlaquepaque, Jalisco, México Herbalife A tiempo completo


Overview

Hiring Manager: Mark Lubow

Recruiter: Fabian Rivera

THE ROLE

The Content Systems Analyst III monitors and maintains Adobe Workfront Fusion automation and integration scenarios, ensures stable cross‑platform data flows, and strengthens the reliability of Herbalife's digital content supply chain.

Day-to-day responsibilities include:

  • Monitoring workflow automation logs
  • Validating end‑to‑end data flows (Workfront ⇄ AEM ⇄ Phrase TMS ⇄ Proof HQ)
  • Triaging issues and driving incident resolution

HOW YOU WOULD CONTRIBUTE

  • Automation Monitoring: Monitor Adobe Workfront Fusion scenario health during global project runs; perform start/stop/rerun automation scenarios; review logs and JSON payloads; document configuration changes; raise and triage ADO bugs.
  • Workflow Optimization: Translate business needs into elegant workflow scenarios that reduce manual effort and increase consistency across global content rollouts.
  • Global Automation Projects: Perform QA during BAU global project runs across Workfront ⇄ Fusion ⇄ AEM ⇄ Phrase; validate live copies and language masters; review proofing artifacts; document QA results; propose guardrails to harden Fusion scenarios.
  • Logs & Errors: Analyze logs, error codes, review audit history/docs, and maintain technical debt backlog.
  • Reporting Dashboards: Build and maintain dashboards for Fusion scenario success rates, cycle times, SLA risks; provide weekly Ops updates with trends, insights, and prioritized recommendations.
  • QA & Testing: Translate acceptance criteria into repeatable test cases, run smoke and regression testing, support major updates, capture test results, and create ADO bug tickets.
  • Continuous Improvement: Identify bottlenecks and propose automation workflow improvements to enhance content authoring efficiencies.
  • Cross-functional Collaboration: Author runbooks, SOPs, integration maps, and job aids; host office hours and targeted trainings; deliver change communications to prepare users for new features or process updates.


Job Qualifications

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL

  • 4+ years in platform troubleshooting and user support preferably on Content Operations; 1+ year with Adobe Workfront.
  • Experience analyzing logs/JSON/XML for incident resolution and root cause analysis (no coding required).
  • Hands‑on experience operating low/no‑code automation tools (e.g., Adobe Workfront Fusion) and supporting workflow stability.
  • Familiarity with AEM (or similar CMS) and Phrase TMS (or similar) from an operations and issue-resolution perspective.
  • Strong data transformation and analysis skills for diagnosing workflow errors and improving processes.
  • Comfort working within Agile/Scrum; practical experience with Azure DevOps/Jira for ticket management and bug tracking is a plus.
  • Fluent in English (spoken and written).
  • Experience with AEM multi‑locale publishing and technical concepts (metadata, schemas, redirects).
  • Exposure to API/webhook troubleshooting, OAuth/service accounts, and SSO/permissions models for integration support.

Education

  • Bachelor's degree in Marketing, Business, Information Systems, or a related field, or equivalent work experience.

  • Content Systems Analyst III

    hace 6 días

    Tlaquepaque, Jalisco, México Herbalife A tiempo completo

    OverviewHiring Manager:Mark LubowRecruiter:Fabian RiveraTHE ROLETheContent Systems Analyst IIImonitors and maintains Adobe Workfront Fusionautomation and integrationscenarios, ensures stable cross‑platform data flows, and strengthens the reliability of Herbalife's digital content supply chain.Day-to-day Responsibilities IncludeMonitoring workflow...

  • Content Systems Analyst III

    hace 5 días

    Tlaquepaque, Jalisco, México Herbalife A tiempo completo

    Overview:Hiring Manager: Mark LubowRecruiter: Fabian RiveraTHE ROLEThe Content Systems Analyst III monitors and maintains Adobe Workfront Fusion automation and integration scenarios, ensures stable cross‑platform data flows, and strengthens the reliability of Herbalife's digital content supply chain.Day-to-day responsibilities include:Monitoring workflow...

  • Analyst, Accounting

    hace 5 días

    Tlaquepaque, Jalisco, México Herbalife A tiempo completo

    :This position reports to: Víctor EscaleraLevel: Staff IIISite: Las FuentesRecruiter: Zulema RiveraPOSITION SUMMARY STATEMENT:Mainly daily functions, which are not limited to: Properly performs the preparation of Journal Entries for Payroll Accounting and Reconciliations to ensure reasonable information of Payroll Accounts, for the entities/business units...

  • Applications Developer III

    hace 2 semanas

    Tlaquepaque, Jalisco, México Herbalife A tiempo completo

    OverviewRecruiter -Lorena PadillaPosition reports to: Ricardo MunizWork schedule: Hybrid, going to the office in GDL for 3 daysPosition Summary Statement:The Applications Developer III is responsible for the analysis, design, construction, configuration, testing, and implementation of business and technical information technology solutions through...

  • Service Desk Analyst

    hace 2 días

    Tlaquepaque, Jalisco, México World Wide Technology A tiempo completo

    This position is only accepting applicants already located in Costa RicaWhy WWT?At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is...

  • IT Supply Chain Business Analyst

    hace 6 días

    Tlaquepaque, Jalisco, México Micron Technology A tiempo completo

    Our vision is to transform how the world uses information to enrich life forall.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.A Supply Chain IT Business Process Analyst at Micron is...

  • Sr Financial Analyst

    hace 2 días

    Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completo $49,400 - $62,500

    Position:Sr Financial AnalystJob Description:Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9...

  • HR Analyst ll

    hace 1 semana

    Tlaquepaque, Jalisco, México Arrow Components A tiempo completo

    PositionHR Analyst ll - Process & Data Analytics AutomationJob DescriptionArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service...

  • Supply Chain Analytics Engineer

    hace 1 semana

    Tlaquepaque, Jalisco, México Micron Technology A tiempo completo

    Develop and deliver data reporting solutions for business leaders, analysts, planners, and suppliers. Develop and provide internal data reporting solutions and visualizations for a broad audience, including business leaders, analysts and planners.. Design, build, and deliver reporting and analytics solutions using Microsoft SQL Server Business Intelligence...

  • Business Operations Analyst I

    hace 5 días

    Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completo

    PositionBusiness Operations Analyst IJob DescriptionArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of...