HR Service Center Analyst

Are you ready to join an international, innovative organization where delivering high-quality solutions is at the core of everything we do?

At Grundfos, we are committed to continuously improving our current offerings and developing new ones. If you are passionate about Human Resources processes and eager to make an impact, we have an exciting opportunity for you as a HR Service Center Analyst

What is the job about? 

As a HR Service Center Analyst, you will provide HR support and guidance to all Grundfos employees, managers, and HR Business Partners. 

Your responsibilities will include handling HR tasks and processes, coordinating activities across HR expertise areas, and administering well-defined HR processes within Grundfos.

This position reports directly to our HR Service Center Supervisor and operates in a hybrid model from our San Luis Potosí, SLP facility.

Please note that relocation for this position cannot be supported, and qualified candidates must have authorization to work in Mexico without support.

Your main responsibilities: 

HR Operations and Administration

• Act as the first point of contact for HR globally at Grundfos, providing support via phone and self-service solutions (e.g., HR Service Portal).
• Utilize super-user knowledge of HR IT systems and global/local HR processes to guide employees and managers.
• Perform back-office tasks based on country-specific requirements, including:
  • Pre-joining activities (contract preparation, candidate communication, background checks)
  • Onboarding and contract modifications
  • Time & attendance management, reporting, payroll support
  • Learning administration, invoice handling, and offboarding
• Coordinate global HR processes such as the Grundfos Shares Program and recruitment mailbox management.

HR Policies and Process Improvement

• Contribute to HR projects and process optimization initiatives.
• Support documentation improvements, workflow enhancements, and user-centric solutions.
• Maintain and update HR knowledge bases for both global and country-specific processes.
• Ensure compliance with standard processes and escalate deviations when necessary.
• Monitor KPIs and follow up on end-to-end HR deliveries.

HR Relationship Management and Stakeholder Engagement

• Support general HR communications and company-wide announcements.
• Coordinate information flow for HR yearly cycles and defined tasks.
• Build strong relationships with internal and external stakeholders to ensure alignment and smooth HR operations.

Your background

We imagine that you have

• Bachelor's degree in HR, Organizational Studies, or Legal/Labor Law.
• 1–3 years of experience in HR administration (preferably in a shared services environment).
• Solid understanding of HR tasks, processes, and systems (SAP, SuccessFactors preferred).
• Knowledge of local labor laws and regulations.
• Experience in process improvement and efficiency initiatives.
• Fluent in English.

What's in it for you?

What are your goals? Here at Grundfos it's our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You'll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other's cultural horizons.

In addition, your day-to-day benefits include:

• Up to 3 days' paid leave for volunteering
• Annual bonuses, internal well-being consultants and programmes, engaging team buildings
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
• Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

If this job sounds appealing, please send your resume by clicking "Apply".

Do you want to learn more?

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people.

We look forward to hearing from you.