SFR Property Operations Specialist

SFR Property Operations Specialist

at Evernest

Why Join Evernest

At Evernest, you won't just support operations — you'll play a key role in delivering an exceptional experience for our owners and residents. As an SFR Property Operations Specialist, you'll be empowered to take ownership of your work, streamline processes, and drive results alongside a team that values excellence, accountability, and innovation. With the backing of proven systems and a collaborative culture, you'll help shape the future of property management as we scale nationally. If you're organized, proactive, and thrive in a fast-paced environment, Evernest is where your career can grow, evolve, and make a real impact.

How You'll Make an Impact

As an SFR Property Operations Specialist at Evernest, you'll drive operational excellence by supporting Property Managers in key areas like owner communication, leasing, maintenance, and inspections. Your attention to detail and proactive mindset will help ensure nothing falls through the cracks and raise the bar for what great property management looks like.

What You'll Do

• Partner with Property Managers on day-to-day market-level operations - collaborating with property services, resident services, and leasing teams to ensure operations are running smoothly.
• Respond to owner or tenant inquiries quickly and efficiently, providing resolutions and support.
• Take ownership of critical administrative workflows to free up PMs for strategic decision-making.
• Manage work orders, renovations, and key reports utilizing Evernest systems.
• Provide ad hoc support where needed, helping PMs stay ahead of issues before they become problems.
• Attend and actively participate in all PM and Market Leader meetings, ensuring alignment with team goals and priorities.

What We're Looking For

• Candidates must be available to work U.S. business hours (EST/CST/MST/PST depending on market) and maintain reliable internet access.
• Highly organized—you can juggle multiple tasks without dropping the ball.
• Detail-oriented—you catch mistakes before they happen and hold yourself to high-quality standards.
• Strong English communication—you can clearly articulate updates, issues, and solutions to the team.
• Proactive problem solver—you don't wait for instructions; you anticipate needs and take initiative.
• Tech-savvy—Ability to learn systems quickly

Tech + Workspace Requirements

• Reliable computer (preferably a laptop)
• Fast internet connection (40 Mbps download speed minimum)
• Two monitor screens
• Webcam and headset
• Quiet, professional workspace

Who We Are

Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 50+ of the nation's most investable markets and manage over 24,000 homes. We are a high-performing team, and our culture is second to none. Built on core values that drive collaboration, innovation, and the relentless pursuit of excellence, we're not just another property management company. Our dedicated people, proprietary technology, and commitment to continuous improvement are changing an industry.

Our goal is to manage 250,000 homes by 2030, and we're looking for driven individuals who share our vision. Join us on this exciting journey to build something great, and play a key role in shaping the future of property management, making a lasting impact on our clients and the communities we serve.

What We Value

To be considered for this position, you must connect deeply with Evernest's company core values:

Win Together – Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.

Do the Right Thing - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.

Own the Outcome – We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo. We are determined to revolutionize this industry.

Embrace the Grind – Beginning with just 30 houses to now almost 24,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.

Grow Daily – Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It's not an easy business, and there's no substitute for disciplined habits if you want to remain successful.