Network Engineer/L3/SME

Req ID:
352862

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Engineer/L3/SME to join our team in guadalajara, México (MX-MEX), Mexico (MX).

Network Engineer/L3/SME
(Cisco Routing & Switching), and Fortinet SDWAN
This position seeks a highly skilled Network Engineer with a strong understanding of Cisco/Routing &

Switching, and Fortinet SDWAN. The selected candidate will operate as a NOC Engineer,

responsible for troubleshooting and performing all activities across Fortinet WAN, Cisco

wireless ensuring seamless network operations.

The candidate will also serve as a Point of Contact (POC) for network appliance evaluations, troubleshooting

network and circuit issues, and coordinating with circuit providers and stakeholders to maintain an eƯicient and

reliable network infrastructure.

Roles and Responsibilities:

• Plan, implement, and maintain networked systems, including configuration management, troubleshooting

network issues, and coordinating with vendors for installations of network hardware such as Arista, Fortinet,

Cisco, and Aruba routers & switches, wireless controllers, and circuits.

• Conduct in-depth technical analysis of software, hardware, and network systems, with a focus on Fortinet

SDWAN, LAN/WAN communications, network nodes, routers, and switches.

• Serve as a technical liaison with vendors and customers, ensuring smooth resolution of network-related

concerns.

• Apply advanced knowledge of WAN/LAN and internet protocols to troubleshoot existing network issues,

implement new solutions, and manage migration projects.

• Provide on-call support for high-severity issues and facilitate change requests outside of business hours as

required.

Key Skills:
The ideal candidate should have expertise in Cisco R&S, Fortinet SDWAN, specifically Routing & Switching

protocols such as OSPF, BGP, eigrp, RSVP, MPLS, and NAC. Experience with network monitoring tools such as

ServiceNow, SolarWinds, ThousandEyes, and NetBox is highly desirable.

Requirements
:

• Minimum 10+ years of experience in Routing & Switching.
• Strong proficiency in network performance monitoring and troubleshooting techniques.
• Fair understanding of service provider routing and switching technologies (LDP, RSVP, MPLS, MP-BGP).
• Solid knowledge of network-related hardware and software.
• Foundational experience with Cisco Wireless LAN Controllers (WLCs) including 5500, and 9800 WLC models.
• Bachelor's degree or equivalent education/experience.
• Willingness to work night shifts as required.

Work Timings:
24X7 rotational shift
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.