Field Service Technician

hace 5 días

Guadalajara, Jalisco, México Pentamaster Corporation Berhad (Official) A tiempo completo

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to provide enterprise-level support to customers. An ideal technical support engineer/ technician resume should address their ability to research, diagnose, troubleshooting, and resolve the issues to the clients' satisfaction. Ensuring all assigned assembly tasks are completed with compliance to quality, schedule and budget requirements within company goals to achieve Total Customer Satisfaction.

What You'll Do

  • Diagnose, troubleshooting, and resolve mechanical and electrical issues understanding from customers about the issues they are facing in a detailed fashion.
  • In charge and responsible of machine assembly, panels assembly, wiring, pneumatics routing and cable management.
  • Consult with vision and automation programmer if there is any issue on programming on the machine at customer place.
  • Responsible of tool testing and alignment for machine optimum operation.
  • Responsible for machine data collection for buy-off or verification purposes as per request by customer.
  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide training to clients for newly installed equipment and additional requests for training from clients for their new staff.
  • Ability to be self-direct on projects and tasks and the ability to provide prompt and accurate feedback to customers.
  • Report project status on timely manner and attend meetings with customers or Pentamaster team when necessary.

What You'll Need

  • Diploma or Certificate Mechanical or Electrical Engineering or Mechatronics or Manufacturing or Industrial Technology.
  • Minimum 2 years of experience in the automation field, able to work independently without supervision.
  • Strong written and verbal communication skills
  • Technical skills in machine mechanical and electrical, working knowledge in machine assembly process.
  • Knowledge in reading and interpreting mechanical drawing and electrical schematics.
  • Willing to travel to customers' sites in Mexico for commissioning the equipment.
  • Willing to travel to the headquarters in Malaysia for learning the new equipment functionalities and the methods of integration.

What You'll Get

  • Competitive pay
  • Annual bonus
  • Quarterly incentive
  • Health care subsidy
  • 16 days vacation leave
  • 11 days public holiday

  • Service Desk Technician

    hace 2 semanas

    Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning...

  • Field Service Engineer

    hace 3 días

    Guadalajara, Jalisco, México Net2Source (N2S) A tiempo completo

    Field Service Engineer - Lineas de produccionZona: TODO MEXICO1 a 3 años de experiencia en lineas de produccion end to end, soporte, troubleshooting, mantenimiento, etc. - INDISPENSABLE MINIMO 1 AÑOIngles conversacionalDisponibilidad para viajar nivel LATAM, contar con pasaporte - 95% del tiempo es estar viajandoOfrecemos:Contrato de plantaPrestaciones de...

  • Field Service Engineer

    hace 1 semana

    Guadalajara, Jalisco, México MAZAK MEXICO A tiempo completo

    We are looking for a Field Service Engineer based in Guadalajara, Jalisco and serving entire Mexico Country.The selected person will be a dynamic, results-oriented person, with demonstrable skills in creative problem solving and innovative thinking. This position is an exciting opportunity for those seeking to develop their career in a leading advanced...

  • Field Service Engineer

    hace 1 semana

    Guadalajara, Jalisco, México frelance A tiempo completo

    Field Service Engineer (FSE) – GuadalajaraEscolaridad:Ingeniero Mecánico, Eléctrico, Electromecánico, Mecatrónico o afín (titulado o pasante).Experiencia:Mínimo 2 años en mantenimiento preventivo y correctivo de equipos pesados, preferentemente generadores eléctricos, compresores, secadoras y bombas de vacío·      Conocimiento...

  • Service Delivery Intern

    hace 2 semanas

    Guadalajara, Jalisco, México Avertium A tiempo completo

    As a Service Delivery Manager Intern, you will support the delivery of Avertium's Managed Services to our customers. You will work alongside our Cyber Fusion Center team to help coordinate security services, improve customer satisfaction, and contribute to internal operations. This is a great opportunity to gain hands-on experience in cybersecurity service...

  • Service Delivery Intern

    hace 2 semanas

    Guadalajara, Jalisco, México Avertium A tiempo completo

    As a Service Delivery Manager Intern, you will support the delivery of Avertium's Managed Services to our customers. You will work alongside our Cyber Fusion Center team to help coordinate security services, improve customer satisfaction, and contribute to internal operations. This is a great opportunity to gain hands-on experience in cybersecurity service...

  • Customer Service Specialist

    hace 2 semanas

    Guadalajara, Jalisco, México Cerule International A tiempo completo

    Company DescriptionCerule is a biotech company dedicated to developing innovative dietary supplements, skincare, and wellness products validated by years of scientific research, patents, and published studies. Known for revolutionizing the natural healthcare industry, Cerule created StemEnhance Ultra, the world's first clinically proven stem cell enhancer....

  • Customer Service Representative

    hace 3 días

    Guadalajara, Jalisco, México ROHM Semiconductor Americas A tiempo completo

    ROHM Semiconductor is seeking rock stars for our immediate openings as Customer Service Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists and providing a positive customer experience.ResponsibilitiesOrder managementDelivery/logistics...

  • Service Delivery Mgr

    hace 3 días

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    A bachelor's degree in a business-related field. Bilingual - Fluent in English and Spanish. Experience in service delivery management, preferably in a technical or infrastructure-related role. Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously. Good understanding of infrastructure components such as...

  • NCC Transport Technician/Engineer

    hace 2 semanas

    Guadalajara, Jalisco, México STAND 8 Technology Consulting A tiempo completo

    STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.We are seeking an experienced and highly skilled NOC Transport Technician/Engineer to lead critical troubleshooting efforts, drive network performance...