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Customer Service Intern

hace 2 días

Hacienda Santa Fe, Jalisco, México Hewlett Packard Enterprise A tiempo completo

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description
Job Family Definition:
Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor's, Master's, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities.

Responsibilities
Management Level Definition:

  • Support the assigned business unit through research, analysis, and project coordination.
  • Collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.
  • Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
  • Identify and suggest implementation of specific changes to processes and tools to improve performance, efficiency, and customer/client satisfaction.
  • Develop an understanding of internal and external relationships with stakeholders for performance expectations and needs.
  • Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
  • Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience

  • Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related non-technical field.
  • No prior experience required; previous internships or campus involvement is a plus.

Knowledge & Skills

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Time management skills and working within defined timelines.
  • A collaborative, solution-focused mindset and overall sense of urgency.
  • Proficiency in standard office software (e.g., Microsoft Office Suite).

Impact/Scope

  • University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a non-technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full-time students to work as part-time interns during the school year in some countries.

Additional Skills
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job
Administration

Job Level
N/A

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors
will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.
The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.