Enterprise Account Representative

We are looking for an ambitious and self-motivated Enterprise Account Representative to join our Team in Mexico with a proven Sales record and Experience in the vehicle telematics / fleet management industry. The Enterprise Account Representative supports the Enterprise Manager in managing key B2B accounts. The role focuses on strengthening client relationships, ensuring commercial agreements are fulfilled, and driving account growth through proactive service, data analysis, and internal coordination.

What will your role be?

• Report to the Enterprise Sales Manager in B2B management accounts (Existing and prospects)

• Support the management of strategic accounts, including tracking KPIs, contracts, renewals, and upselling opportunities.

• Prepare performance reports, consumption analysis, and executive presentations for client meetings and internal reviews.

• Coordinate with internal departments (Customer Success, Technical Support, Finance, Marketing) to ensure proper execution of commercial agreements.

• Follow up on incidents, special requests, and operational requirements from Enterprise clients.

• Participate in client meetings alongside the Enterprise Accounts Manager, documenting agreements and action items.

• Monitor SLA compliance, service levels, and customer satisfaction (CSAT/NPS).

• Assist in the implementation of special projects, pilots, and new technology solutions within key accounts.

• Keep CRM systems (preferably Salesforce) updated with opportunities, activities, and relevant contacts.

• Identify process improvement opportunities that enhance the customer experience.

Who are you?

To succeed in this role, you will need a customer-first attitude and the following:

• Bachelor's degree in Business Administration, Engineering, or related fields.

• Minimum 2 years of experience in similar roles (Account Executive, KAM, Customer Success, Sales Support) in B2B environments.

• Strong analytical skills and proficiency in tools such as Excel, PowerPoint, and CRM platforms (preferably Salesforce).

• Excellent communication, organizational, and teamwork skills.

• Customer-oriented mindset, strategic thinking, and ability to work under pressure.

• Intermediate to advanced English (preferred).

Why you'll love working for us:

• You will never get bored We move fast like a "start-up" but have the backing of a billion-euro company.

• We like to have fun. There is no sense coming to a job everyday if you don't like the people you work with.

• Different cultures. Our colleagues come from all over the world, with 55 nationalities and counting.

Let's not forget the good stuff:

• Working from home up to 2 days a week.

• One-time payment to set up your home office. 

• Birthday off and volunteering time off.

• Fully paid private health insurance (including children and partners).

• Fully paid life insurance.

• Supplemental saving funds.

• Lunch Vouchers.

• Unlimited access to LinkedIn Learning.

• Access to Gofluent platform to learn new languages.

• Free English lessons.

• Employee Assistance Program.

Who are we?

Webfleet is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.  

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. 

More information at:  Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit  or the Bridgestone Newsroom.  

Want to join us?
 
If that's a yes, then please apply to say hi by sharing your CV.
Do note that online technical evaluation and pre-employment screening are part of the selection process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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Who are we?

Webfleet is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.  

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. 

More information at:  Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit  or the Bridgestone Newsroom.  

Want to join us?
If that's a yes, please apply and upload your CV (In English)

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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.