IT Help Desk

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our...

We are:Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right...

We Are PepsiCoJoin PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic...

The Service Desk Development program focuses on bringing ambitious career focused individuals into the Global IT organization with the primary goals of developing future IT leaders. You will utilize the ITIL methodology best practices of Incident, Problem and Knowledge Center support as they provide customers with support about IT...

Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...

Job description IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 2+ years of experience working for a Managed Service...

About Delinea:Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity...

The Help Desk Specialist handles Level 1 customer support tickets through HubSpot Service Hub, ensuring fast response times, accurate routing, and clean data for reporting and automation.Working hours: 9-5 pm ESTResponsibilities:Handle incoming Level 1 support tickets (FAQs, basic inquiries)Maintain SLAs for response and resolution timesRoute escalations to...

Our client is a high-growth Managed Services Provider (MSP) and Managed Security Services Provider (MSSP) delivering IT, cloud, and security solutions to a wide range of clients. We help organizations operate securely, efficiently, and in alignment with industry and regulatory expectations.As a Tier 2 Service Desk Engineer, you will provide timely support to...

Nos encontramos en búsqueda de profesional que pueda gestionar el ciclo completo de tickets garantizando el cumplimiento de SLA, así como coordinar de manera efectiva al personal técnico en campo.Funciones principales:Seguimiento puntual de tickets y nivel de servicio (SLA).Coordinación de ingenieros en ruta y asignación de incidencias.Comunicación...