Operations Associate

About Snorkel

At Snorkel, we believe meaningful AI doesn't start with the model, it starts with the data.

We're on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world's largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler

Join our Supply Operations team as an Associate where you'll be at the intersection of supply planning, quality management, and operational excellence. Wearing many hats, you will work across multiple high-impact projects, supporting project teams to match the right talent with the right work at the right time. Focusing on this role is perfect for analytically-minded problem solvers who want to see immediate impact from their work while applying program management skills to drive cross-functional alignment and results.

• Optimize resource allocation: Analyze project utilization data to identify bottlenecks in our supply funnel and recommend improvements that increase throughput without sacrificing quality
• Drive quality initiatives: Support the management of Expert Contributor quality programs by tracking performance metrics, running calibration webinars, and ensuring SLA adherence across projects
• Build cross-skilling programs: Help design and implement skill assessment frameworks and cross-training initiatives that expand our talent pool's capabilities and flexibility
• Analyze and improve throughput: Dive into operational data to debug utilization issues, identify trends, and propose solutions that help us deliver faster and more efficiently
• Support programs: Contribute to the design and rollout of various programs that align individual contributor success with project goals
• Enable data-driven decisions: Create dashboards, reports, and analyses that give leadership real-time visibility into key metrics like utilization rates, quality scores, and SLA performance

Required Qualifications

• 1-3 years of experience
• Bachelor's degree or equivalent practical experience
• Excited to build and to scale initiatives 0 to 1
• Excellent organizational skills with the ability to manage multiple high-priority projects concurrently
• Strong communication skills and ability to collaborate effectively across teams
• Technical proficiency with SQL and/or Python for complex data analysis and insight generation
• Strong Excel/Google Sheets skills for financial and operational modeling

• Technical Background, preferably with a STEM degree
• Familiarity with project management tools and ticketing systems
• Experience in high-growth startup and/or tech environments

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)).

Pay Range: $95,000-$120,000

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you'll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you're looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you're fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.