Measurement & Insights Intern

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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DiDi's Global Measurement and Insights team, part of Central External Affairs, is responsible for capturing and analyzing everything said about the brand in social and traditional media via social listening tools, to then process the information through various systems to provide a visual representation of how the brand is perceived in the outside world. The team's goal is to offer timely data that guides strategy development, sets OKRs, and supports case analyses to help teams be more data-driven and efficient.

This position reports to our Measurement and Insights Lead, and you'll have the opportunity to collaborate closely with various departments across the organization, including External and Internal Communications, Marketing, Policy, Safety, Government Affairs, and more. This role offers an excellent opportunity to gain valuable experience and make a meaningful impact early in your career.

• Coordinating the efforts to maintain our measurement systems optimized.
• Generating data reports to shed light on the media environment, performance, and impact of local teams' efforts. 
• Understanding our systems to be able to deliver basic training to different team members 
• Generating materials that can help teams understand our metrics better (infographics, PPTs, glossaries, etc.) 
• Keeping tabs on the areas' deliverables, trackers, calendarization, and prioritizations to make sure we are working to our highest potential. 
• Accessing different data tables, analyze them, and gather nuggets of information to support Comms efforts.

• An ongoing Bachelor's Degree in Economics, Social Sciences, or related topics. 
• Strong Spanish and English communication skills. 
• Data-driven mindset for data analysis and data visualization. 
• Interest in measurement, metrics development, social listening tools, AI, data analysis, technology, and communications.
• Organized, results-oriented 
• Empathic team player, willing to learn many new skills and systems. 
• Knowledge of Python (basic analysis/cleaning/automation).
• Intermediate SQL and database skills (joins, aggregations, validation).
• Schedule availability in the mornings, hybrid work model (1-2 days at the office)

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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