Senior Technical Program Manager

Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Roku Devices organization drives development of hardware and software products that power our platform and partner ecosystem. As a member of this team, you will help deliver complex cross-functional programs supporting Roku-made TVs manufactured across Mexico and beyond. The environment is fast-paced and requires proactive communication, a high sense of ownership, and exceptional organizational skills.

About the role

We are seeking a Technical Program Manager (TPM) based in Tijuana, Mexico, to support our Roku Made TV (RMTV) programs through development, validation, launch, and ongoing production phases. You will serve as the connective tissue between engineering, manufacturing, operations, quality, and regional supplier teams. Your goal will be to ensure product delivery meets our quality standards, timelines, and operational objectives while driving issue resolution with data-driven decision making.

This is a hands-on execution role requiring comfort on the factory floor and fluency in both technical and business contexts. The ideal candidate combines strong program management discipline with engineering familiarity, and thrives in environments where priorities shift and ambiguity is part of the daily rhythm. A successful candidate will also bring process engineering insight and a track record of driving efficiency, cost savings, and manufacturing optimization.

What you'll be doing

• Own the end-to-end execution of TV hardware programs, from NPI to mass production readiness
• Partner with engineering and quality teams to define program schedules, key milestones, and build plans
• Lead cross-functional discussions and drive alignment on critical path items across product, operations, and supplier teams
• Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
• Drive root cause investigations and corrective actions in collaboration with SQE, hardware, and factory teams
• Use tools such as JIRA, Confluence, Tableau, and internal dashboards to communicate status, track deliverables, and flag risks
• Manage factory engagement including readiness audits, FATP/PVT coordination, and pilot builds
• Identify and mitigate risks across supply chain, logistics, and technical integration
• Identify and implement process improvements and manufacturing efficiency initiatives with clear cost-saving outcomes
• Foster a collaborative and accountable culture across internal and external partners in Mexico and Asia

We're excited if you have

• BS or higher in Engineering, Supply Chain, Business, or related technical field
• 7+ years of experience in hardware program management, preferably in consumer electronics
• Proven success delivering products in high-volume manufacturing environments (TV, mobile, displays, or similar)
• Excellent organizational skills and a structured approach to communication and issue resolution
• Strong working knowledge of manufacturing and quality fundamentals (yield, test coverage, DFM, reliability)
• Familiarity with process optimization, Lean principles, and cost efficiency techniques
• Experience working with overseas teams, ideally in Asia, and fluency in supplier engagement
• Data-savvy mindset with ability to interpret trends, escalate anomalies, and drive decisions through analysis
• Proficiency in Excel, JIRA, Tableau, Power BI, or similar platforms
• Fluent in English and Spanish
• Ability to travel within Mexico and internationally up to 25%

Nice to have:

• Prior experience in TV or display-based product development
• Familiarity with audio/video integration, panel supply chain, or retail display certifications
• Mandarin or other second language proficiency

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit

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