Senior Operations Assistant

hace 1 semana

Desde casa, México DCMMG A tiempo completo

Senior Operations Assistant

Location: Remote

Language: Fluent English (spoken and written)

Schedule: Full-time, long-term

About the Role (Read This Carefully)

We are hiring a high-agency Operations Assistant to work directly with leadership and take ownership of critical day-to-day execution across operations, sales support, and client coordination.

This is not a task-only VA role.

If you need constant instructions, checklists for every decision, or only feel comfortable doing exactly what you're told, this role will not be a fit.

If you naturally:

  • Spot problems before they're pointed out
  • Step in without being asked
  • Organize chaos into clean systems
  • Think two steps ahead of leadership

You will thrive here.

This role is designed to grow into a senior operations or management position for the right person.

Who This Role Is For

You are someone who:

  • Thinks like an owner, not an order-taker
  • Notices gaps, inefficiencies, and risks and fixes them proactively
  • Is comfortable pushing things forward without waiting for permission
  • Can juggle multiple priorities without dropping details
  • Enjoys being in the middle of sales, clients, and operations
  • Wants to grow into leadership and increased responsibility
  • Is looking for a long-term career, not a short-term contract

You understand that strong operations prevent problems instead of reacting to them.

Core ResponsibilitiesOperations & Execution

  • Own task tracking, deadlines, follow-ups, and internal workflows
  • Ensure nothing slips through the cracks across ClickUp and internal systems
  • Maintain clean documentation, folders, naming conventions, and SOPs
  • Identify inefficiencies and recommend improvements

Sales & CRM Support

  • Maintain accurate CRM data, pipelines, and deal stages (GoHighLevel preferred)
  • Support sales reps with lead handoffs, follow-ups, and organization
  • QA lead flow, data accuracy, and sales activity
  • Communicate issues before they become problems

Client & Internal Communication

  • Communicate directly with clients to gather information, clarify details, and provide updates
  • Relay critical updates between clients, sales, and leadership clearly and professionally
  • Handle sensitive or time-critical communication with confidence

Systems & Tools

You will regularly work in:

  • GoHighLevel (GHL)
  • ClickUp
  • PandaDoc
  • QuickBooks
  • Zapier or Make

You do not need to be an expert in all tools, but you must learn fast, follow SOPs, and think systemically.

Required Skills & Traits (Non-Negotiable)

  • Extremely organized and detail-obsessed
  • Strong written and spoken English
  • High personal accountability and follow-through
  • Comfortable working independently in a remote environment
  • Tech-savvy with strong system intuition
  • Calm under pressure and adaptable when priorities shift
  • Proactive communicator who raises issues early

Experience Requirements

  • 3+ years in operations, executive assistance, admin support, or client coordination
  • Direct experience supporting leadership or sales teams
  • Hands-on CRM experience (GHL strongly preferred)

Nice to Have (Not Required)

  • Agency, SaaS, or digital marketing experience
  • SOP creation or process documentation
  • Zapier or Make automations
  • QA, auditing, or data cleanup experience

What We Offer

  • Long-term role with a U.S.-based company
  • Direct access to leadership and decision-making
  • Real responsibility and trust
  • Clear path into senior operations or management
  • Remote-first, performance-driven environment

This role will grow as fast as you do.

How to Apply

To apply, submit:

  • Your resume or CV
  • A short Intro about yourself

Job Type: Full-time

Pay: $21, $35,250.00 per month

Work Location: Remote

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