Client Success Manager

hace 5 días

Desde casa, México Meskula Consulting A tiempo completo

About Us

We're not your typical agency — we're a growth partner for real estate agents chasing big, life-changing goals. Our mission is to help real estate agents scale with confidence and consistent opportunity flow. And we're growing fast.

We believe in hustle, heart, and high standards. We celebrate wins, tackle challenges head-on, and are always refining our craft. Now, we're looking for an ambitious, people-first Client Success Manager to join our team and help lead our clients to incredible results.

About the Role

As our Client Success Manager (CSM), you're not just managing accounts — you're building relationships, driving growth, and coaching clients toward their biggest business breakthroughs. You'll be the go-to partner for clients, ensuring they feel supported, empowered, and set up to crush their goals.

If you love working with people, thrive in a fast-paced, collaborative environment, and enjoy personal and professional growth — this is your spot.

What You'll Do

  • Coach and guide clients on how to grow and scale their real estate businesses using our proven methods and frameworks

  • Set clients up for success from day one

  • Communicate proactively and consistently with clients, providing value at every touchpoint

  • Collaborate with our marketing and media buying teams to deliver top-tier results for clients

  • Identify upsell and renewal opportunities to help clients maximize their investment & get the opportunity to earn HIGH commission numbers each month

  • Resolve challenges quickly and confidently — always finding a way forward

  • Track client progress and provide actionable insights to improve their business outcomes

  • Over deliver, exceed expectations, and celebrate wins with clients

What Makes You a Fit

  • Knowledge and Understanding of the American & Canadian Real Estate Market

  • Incredible communicator (In English) — verbally and in writing, you're clear, confident, and client-centric

  • Growth mindset — you crave feedback, love learning, and chase excellence over adequacy

  • High energy, positive attitude — you lift others up and bring contagious enthusiasm

  • Proactive problem solver — when faced with problems or challenges, you find solutions

  • Tech-savvy and marketing-aware — bonus points if you know social media marketing or lead generation strategy

  • Organized & self-motivated — you own your schedule, your outcomes, and your attitude

  • Comfortable working 100% remote and independently

Your Success Metrics

  • Keep client churn below 6%

  • Achieve a 95% contract completion rate

  • Generate at least 20% of your clients' new sales through upsells and renewals monthly

  • Maintain a positive Net Promoter Score (NPS)

Job Type: Full-time

Pay: $27, $45,892.00 per month

Work Location: Remote

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