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Operations Manager – Solar Organization

hace 3 semanas

Desde casa, México GreenGrids A tiempo completo

About Us

We are a fast-growing solar sales organization focused on delivering elite training, performance systems, and project management support to our sales teams. Our core business revolves around:

  • Recruiting and onboarding new sales reps
  • Training and developing them into top performers
  • Creating processes that increase consistency, speed, and retention
  • Managing lead flow and CRM discipline
  • Overseeing project management from sale to install
  • Building repeatable systems we can scale and replicate

We have strong sales processes — now we need an operations leader who can help us organize, standardize, document, and level up every part of the business.

Role Overview

We are seeking an Operations Manager who is:

  • Highly organized
  • Proactive and resourceful
  • Strong in systems thinking
  • A clear problem-solver
  • Comfortable working with sales teams
  • Skilled at documenting and building scalable processes
  • Able to help "bottle" how we operate so we can grow rapidly

This position is for someone who thrives in fast growth, enjoys building structure, and wants to make a measurable impact on people and performance.

Experience with EOS, Lean, or Six Sigma is a plus but not required. We will teach our operating system; you must bring the mindset and discipline.

Key ResponsibilitiesSales Team Operations

  • Support recruiting, onboarding, and ramping new reps
  • Improve the consistency and performance of salespeople
  • Identify gaps and implement systems that drive results
  • Assist with training sessions, coaching cycles, and performance improvement plans
  • Build accountability systems around KPIs and CRM usage

Process Design and Documentation

  • Document existing procedures into clear, usable SOPs
  • Create checklists, workflows, templates, dashboards, and playbooks
  • Build scalable versions of our processes so other teams can replicate them
  • Continuously improve systems as the company grows

Lead and CRM Management

  • Ensure leads are properly distributed, worked, and updated
  • Monitor follow-up habits, speed-to-lead, and pipeline hygiene
  • Build simple, clear systems reps can follow daily

Project Management (Post-Sale)

  • Track solar projects from contract to install
  • Identify bottlenecks, delays, or communication gaps
  • Keep reps, customers, and installers informed with clear processes
  • Build systems to reduce cancellations and speed up timelines

Internal Organization

  • Create internal structure so the business runs smoothly
  • Coordinate between sales, training, admin, installers, and operations
  • Anticipate problems before they become fires
  • Bring order and predictability to a fast-moving environment

What You Bring (Requirements)

  • Strong organizational and operational skills
  • Experience in sales operations, project management, recruiting operations, or process improvement
  • Proven ability to document processes and build systems
  • Strong critical thinking skills
  • Comfortable in high-growth environments
  • Experience supporting sales teams is a plus
  • Lean Six Sigma or process improvement background is helpful but not required
  • Familiarity with CRMs such as GoHighLevel, Salesforce, HubSpot, or Zoho
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities at once
  • Able to take initiative without being micromanaged

Bonus Skills (Not Required)

  • Familiarity with EOS
  • Experience in solar, roofing, home services, or home improvement industries
  • Experience building training programs or playbooks
  • KPI development or scorecard management
  • Knowledge of automations or workflow design

What We Offer

  • A leadership-track role in a fast-growing company
  • The ability to shape how the organization runs
  • A culture that values systems, structure, and people
  • Career growth into Director of Operations or Integrator roles
  • Competitive compensation based on experience
  • Performance-based incentives and bonuses

How to Apply

Submit your resume and complete the prescreening questions. Candidates who demonstrate strong systems thinking, organizational ability, and proactive problem-solving will be prioritized.

Job Type: Full-time

Pay: $30, $40,000.00 per month

Application Question(s):

  • Describe a time you documented or built a repeatable process for a team. What steps did you take to capture the process and make it usable for others?
  • What is your approach for understanding how a business works when you're new — especially when there are many moving parts like recruiting, training, lead flow, and project management?
  • ell me about a time you improved performance for a sales team or individual reps. How did you identify the problem, and what system did you put in place to fix it?
  • Our company has many parts — recruiting, training, coaching, leads, and project management. How do you personally stay organized and proactive when managing multiple priorities?
  • Have you ever taken an existing process in a business and made it 'scale-ready' so other teams or locations could use it? What did you build and how did you ensure it worked without you?
  • If you had to build a system for continuously improving a sales organization — recruiting, training, performance, and fulfillment — what are the first three things you would systematize and why?
  • Describe your experience working with technology tools such as CRMs (like GoHighLevel), automations (Zapier/Make), and spreadsheets. Can you share an example of a process you automated or improved using these tools?
  • Our company adopts new software frequently. Tell me about a time you had to learn a new platform or tool quickly. How did you learn it, and how did you use it to improve your work or your team's performance?
  • If you needed to streamline a repetitive manual task in our business using tools like HighLevel, Zapier, or spreadsheets, what steps would you take to evaluate the problem and build a solution?
  • In a role that involves coordinating sales, training, admin, and project management, how do you make sure everyone stays aligned and informed?
  • Describe a difficult conversation you had to have with a team member. How did you prepare for it, how did you deliver the message, and what happened afterward?
  • Tell me about a time you had to coach or develop someone who was struggling. What approach did you take, and what was the outcome?

Language:

  • 100% Professional English (Required)

Work Location: Remote