SDR Sr. Manager

About the role

• Operational Management:
• Weekly 1:1s with managers
• Weekly team results review
• Review Campaigns status and performance
• Ensure leads' quality and availability
• Manage internal issues, bottlenecks and collaboration
• Align with SC-leadership on leads and content
• Execute the Strategy locally
• Manage cadences and campaigns performance – Identify best conversion rates
• Product prioritization and seasonal campaigns
• Review of regional strategy with SDR Managers and RSMs
  • Ensure implementation and execution of clear steps requested by sales reps and managers
• Provide feedback and align strategy with Sales Specialists and Support Coordinators
• Launch and manage upsell and net-new campaigns
• Review cadences' content and targeted personas - provide input
• Ensure data integrity ton proper track lead sources (Existing / Net New)
• Increase acquisition of Net New customers
• Collaborate with retention managers to support renewals, reduce Book of Business attrition and generate upsells/cross-sells.

About you

• Serve as SPOC for RSMs: coordinate account prioritization and manage funnel stage expectations
• Monthly or Bi-weekly 1:1s with RSMs to ensure alignment on strategy, execution of campaigns, address concerns and gaps, provide and receive feedback for the team to pivot from
• Bi-weekly performance updates and monthly results reporting
  • Provide detail on territory (AM) level and product gains, acquisition or expansion sales
• Translate paybooks into daily cadences
• Tactical operation and execution of SDR Director and Sales Leadership built strategy
• Review daily team activities at manager-level to ensure compliance in process
• Identify strengths and gaps in playbooks, provide feedback and input to leadership for adjustments
• Own daily/weekly pipeline creation and monitor quality of meetings
• Review pipeline creation
• Follow up on open opportunities and track pipeline performance
• Provide forecast on created and closing pipeline Monthly/quarterly
• Pipeline quality review and maintain salesforce hygene
• Lead hiring, onboarding, and performance management of the SDR team
• Interview SDR and manager candidates
• Provide input for onboarding
• Review and execute performance management with SDR leaders
• Identify skill gaps and other team needs to plan and execute workshops (Continuous Learning)
• Identify key talent to scale best practices and create a pool of future leaders
• Gather results daily and review them with the managers
• Monitor daily performance and results
• Review with SDR Managers on weekly basis and create action plans for outliers

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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