Customer Service Representative
hace 1 semana
Responsibility:
Advanced English communication skills,
Proven Customer Support experience or experience as Client Service Representative,
Ability to appreciate the customers' perspective showing empathy,
Active listening to fully engage the customer with their concerns,
Ability to multi-task,
Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources,
Understand policies and procedures and communicate them professionally to the customer,
Acknowledging and resolving customer complaints/concerns,
Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and questions,
Resolve customers' concerns and answer customers' questions to your best ability,
Able to manage stressful situations in customer Service Person.
Specification:
Minimum High school Diploma
Good year of Customer Service Experience
Advanced proficiency in English
Available for full-time work
Location
Queretaro
Job Function
TECHNOLOGY
Role
Assistant
Job Id
370922
Desired Skills
Customer Service | IT Helpdesk | SMB Sales
Desired Candidate Profile
Qualifications : BACHELOR OF ARTS
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