Empleos actuales relacionados con Consultant, Technical Solutions - Ciudad de México, Ciudad de México - Visa
-
Solutions Consultant
hace 1 semana
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob DescriptionThe Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. As an SC you are both sales focused and technically savvy. You will be successful in convincing customer executives of the technical merits of the software solution with value focused presentations.. You will work in...
-
Netsuite Solution Consultant
hace 1 semana
Ciudad de México, Ciudad de México Oracle A tiempo completoDescriptionProvides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.ResponsibilitiesAs a Staff Sales Consultant you will be responsible for providing presales...
-
Solutions Architect
hace 1 semana
Ciudad de México, Ciudad de México Globant Commerce Studio A tiempo completoCompany Description Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.As an award-winning partner...
-
Solutions Engineer
hace 1 semana
Ciudad de México, Ciudad de México Jobgether A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Engineer - WordPress VIP in Mexico. This role is focused on providing technical leadership and solution expertise to enterprise sales teams, ensuring the successful delivery of digital experiences for large-scale customers. The Solutions Engineer...
-
Solutions Architect
hace 1 semana
Ciudad de México, Ciudad de México Globant Commerce Studio A tiempo completoCompany Description Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.As an award-winning partner...
-
Replicon Functional Consultant
hace 1 semana
Ciudad de México, Ciudad de México Improvizations A tiempo completoAbout Us: At Improvizations we do what we say, we don't think there is any other way to do business. Our expertise is workforce technology but our one thing - the 'why' that drives us - is helping people experience the power and productivity every day in the work they do. Improv is recognized for its UKG configuration skills and for bringing...
-
FBS Solutions Engineer
hace 1 semana
Ciudad de México, Ciudad de México Capgemini A tiempo completoOur Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...
-
Middleware Consultant
hace 1 semana
Ciudad de México, Ciudad de México Red River A tiempo completoThe Red Hat Consulting Services team is looking for a Middleware Consultant with significant experience in JEE.In this role, you will use our unique middleware applications capabilities for DevOps, continuous integration (CI), and cloud-based development consulting projects. You will participate in customer enterprise development by helping make our...
-
EL Technical
hace 7 días
Ciudad de México, Ciudad de México ABB A tiempo completoEn ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.Este Puesto Reporta aEL Technical &...
-
Technical Consulting Engineer
hace 1 semana
Ciudad de México, Ciudad de México Cisco Systems de Mexico A tiempo completoMeet the TeamOur team comprises highly adaptable and driven technology specialists who love what they do: Enabling our customers by enabling Cisco Technology We provide 2nd/3rd level technical support worldwide 24 x 7 x 365 to Cisco customers, partners, account teams, and other TAC engineers. In this role, you will focus on reactive measures, including...
Consultant, Technical Solutions
hace 2 días
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
The Consultant, Technical Solutions role is a key position within our organization, serving as the main technical liaison for CyberSource clients including merchants, acquirers, and payment facilitators. As part of Visa Acceptance Solutions, the Consultant is responsible for managing technical aspects of service implementation, supporting clients in production, ensuring stable performance, and strengthening long-term relationships in partnership with the Account Manager.
This role also involves addressing technical concerns related to CyberSource services, driving incident resolution, and ensuring client satisfaction
Responsibilities:
- Serve as the primary technical point of contact for assigned clients and maintain strong client relationships.
- Partner with Sales to build relationships across technical and business stakeholders.
- Conduct regular business performance reviews for live merchants and partners.
- Proactively monitor client accounts to identify and resolve technical issues.
- Manage and troubleshoot escalated technical problems, collaborating with Product Development, Product Management, and Operations.
- Provide technical training and support to clients.
- Educate clients on product features, functionalities, and integration opportunities.
- Create, edit, and distribute client communications and notifications.
- Stay informed about industry trends and emerging technologies in digital payments and commerce.
- Contribute to technical documentation, knowledge bases, and support resources.
- Lead and manage client technical projects, ensuring successful implementation of payment solutions.
- Act as a subject matter expert on standards and regulations related to digital payments and compliance.
- Serve as a senior escalation point for complex technical issues.
- Drive new initiatives and process improvements within Technical Solutions.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
4 years of work experience with a bachelors degree, or at least 2 years with a masters degree.
Strong communication and interpersonal skills, able to work with technical and non-technical stakeholders.
Experience troubleshooting technical issues and delivering effective solutions.
Ability to work independently and manage multiple clients.
Preferred experience in client-facing or technical support roles.
Programming experience with web-based (PHP, Python, .NET, JavaScript) or mobile (iOS, Android) technologies, and experience with REST, JSON, SOAP, XML, and tools such as Postman.
Understanding of Web Security, TLS, HTTPS, and hash algorithms.
Familiarity with PCI DSS compliance.
Experience with e-commerce platforms, shopping cart systems, risk management solutions, or payment service providers is a plus.
Experience with data visualization tools such as Grafana, Splunk, or Kibana is preferred.
Strong leadership and teamwork abilities with cross-functional collaboration skills.
Proficiency in English and Spanish. Portuguese is a plus.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
