MX Account Manager

hace 6 días

Guadalajara, Jalisco, México Coyote Logistics A tiempo completo

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit  for more information and connect with RXO on Facebook, X, LinkedIn,  Instagram, and YouTube.

ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned

  • Serve as an advocate and liaison for RXO's top clients and internal stakeholders to ensure overall customer satisfaction in relation to RXO services that support Mexico
  • Expand current customer accounts through ongoing relationship development and by meeting and exceeding all service and execution requirements
  • Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, monitoring service and execution standards to meet customer expectations
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
  • Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
  • Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

SUPERVISORY RESPONSIBILITIES:

  • N/A

EDUCATION/EXPERIENCE:

  • Minimum Required Education: bachelor's degree or equivalent related work or military experience
  • Minimum Required Experience: 1 year of professional experience
  • Desired Experience: 1 year of experience in transportation sales environment

CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job):

  • N/A

JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

  • Excellent project management skills
  • Excellent time-management skills
  • Proven success meeting sales goals; service and execution goals in previous roles
  • Self-motivated work style with effective time management and organizational skills
  • Excellent verbal and written communication skills (both Spanish and English); ability to present clean, organized and thorough information appropriate for intended audience
  • Ability to understand competitor strategies, products and pricing patterns

ns

Do Well, Be Well

  • Medical, Dental, Vision, and Life Insurance coverage
  • Mental and Nutritional health resources
  • Over $2 million invested annually in professional growth and development tools
  • Free access to LinkedIn Learning to grow in your profession and gain new skills
  • 15 Paid Time Off days first year
  • Home office bonus
  • 3 paid Community Service Days annually
  • Employee´s lead Cultural Inclusive Teams
  • Casual Office dress code
  • Pet friendly Office

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.

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