Senior Program Manager

You can make a difference here. We are committed to mutual support, respect, and making a difference for our customers. Join Livingston and grow your career in a genuinely supportive work environment. At Livingston, career advancement and continuous learning aren't just possible but expected. If your goal is to build a career in a modern, people-first organization, we hope you'll consider working with us.

Livingston is one of North America's top market leaders offering customs brokerage and trade compliance, global trade management, international trade consulting, and freight forwarding services.  Livingston has over 2,700 employees at 55 key border points, sea ports, airports and other strategic locations in North America, Europe and Asia.

Job Type:GIG- Casual

Location: Remote

About The GIG Workforce
A GIG Worker is someone who earns income through short-term, project-based, or on-demand work rather than a traditional employment arrangement. At Livingston, our GIG opportunities allow individuals to contribute their expertise on a flexible, as-needed basis—ideal for those seeking autonomy, variety, and the ability to balance work with other professional or personal pursuits. GIG Workers play an important role in helping Livingston deliver exceptional service and responsiveness to our customers during peak periods or specialized projects.

Job Summary
The Program Manager is responsible for managing strategic projects, or multiple related projects. This individual is responsible for all phases of the project lifecycle and for ensuring project outcomes are delivered timely and on budget.

Key Duties & Responsibilities

• Lead or manage large scale agile projects, or groups of related projects that are strategic in nature.
• Manage all aspects of projects, including project budgets.
• Work directly with key stakeholders to define project requirements.
• Provide innovative ideas to improve organizational performance.
• Prototype and iterate on solutions.
• Manage Livingston personnel assigned to projects through coaching, assigning tasks and monitoring work, and by providing hiring, firing, promotional, and performance appraisal recommendations.
• Manage relationships with all stakeholders, including third parties and vendors; evaluate vendors for selection and performance; providing vendor hiring, firing, and adjustment recommendations.
• Ensure project documentation is created and maintained appropriately.
• Work to standardize processes whenever appropriate.
• Review and analyze initiatives to identify impact to project(s) and/or Livingston's client base.
• Stay abreast of new technologies that could impact the project, or Livingston in general.
• Provide regular project updates to leadership.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Knowledge & Skills

• Bias toward action, cross-functional collaboration, and business agility
• Excellent analytical and organizational skills.
• Excellent communication skills, both written and verbal.
• Demonstrated ability to present to executive leadership, client stakeholders, and peers.
• Demonstrated ability to develop processes and lead projects from conception to completion.
• Demonstrated ability to apply best practices and business acumen.
• Demonstrated critical thinking and problem-solving ability.
• Excellent interpersonal and relationship-building skills with a proven ability to influence resources in both matrixed and remote environments.
• Strong use of technology, including Microsoft Office products, and project management software.
• Demonstrated ability to lead projects, meet deadlines, and work well under pressure.
• Knowledge of various project management methodologies and demonstrated ability to apply appropriate methodologies to projects.

Work Experience – Minimum Required
3 years of related experience

EDUCATION
Required: Bachelors Degree or equivalent

Preferred: Masters Degree or equivalent

Certifications Description
COMPETENCIES
Business Acumen and Straight Talk

Diversity, equity and inclusion
We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. Livingston is an equal opportunity employer committed to an inclusive, diverse and respectful workplace. We know that some candidates may hesitate to apply unless they meet every requirement, but if this role excites you, we encourage you to apply. We also welcome applications from people with disabilities and will accommodate needs throughout the hiring process. Please let us know if you require any accommodation when you apply.