We're Hiring – Operations Monitoring Team Member

hace 2 semanas


Desde casa, México Papaya Tutor A tiempo completo

Papaya is growing, and we're excited to announce that we are hiring a new Operations Monitoring Team Member to join our internal staff

This is a great opportunity for someone who enjoys working behind the scenes to make sure everything runs smoothly for our tutors, students, and school partners.

What You'll Do

If you enjoy:

  • Solving basic tech issues
  • Working with data, spreadsheets, and reports
  • Monitoring tutoring sessions and ensuring program quality
  • Keeping operations organized and running smoothly behind the scenes
  • …then this could be the perfect role for you

As part of the Monitoring Team, you will help ensure:

  • Students are logging in properly
  • Sessions start on time
  • Tutors receive real-time support
  • Small issues are flagged before they become big ones
  • Data is tracked daily for internal reporting

This is a key support role that helps Papaya deliver high-quality tutoring every day.

Role Details

  • Position: Operations Monitoring Team Member
  • Hours: Full-time, 40 hours/week
  • Schedule: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)
  • Location: 100% Remote
  • Base Pay: $400 USD/month
  • Team: Monitoring & Operations
  • Start Date: As soon as possible

Ideal Candidate Qualities

We're looking for someone who is:

  • Tech-savvy and comfortable troubleshooting common issues
  • Organized, reliable, and detail-oriented
  • Able to multitask between different platforms
  • Comfortable working independently
  • Strong with written communication
  • Able to stay focused during monitoring tasks
  • Professional and consistent with time management

Experience with Google Sheets, basic tech support, or online tutoring platforms is a plus

Job Types: Full-time, Temporary

Contract length: 6 months

Pay: $7,300.00 per month

Experience:

  • Customer Service/Troubleshooting: 1 year (Required)

Language:

  • English (Required)

Work Location: Remote

Expected Start Date: 01/12/2025


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