Empleos actuales relacionados con Field Services Support - Ciudad de México, Ciudad de México - DXC Technology

  • Onsite Desktop Support Engineer

    hace 4 días

    Ciudad de México, Ciudad de México Natobotics A tiempo completo

    Role Name: IT Onsite Support EngineerRole DescriptionThe onsite support engineer is responsible for providing end user support, hands and feet support and working with business users & multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support.ResponsibilitiesExperience with...

  • Sr Field Application Engineer

    hace 3 días

    Ciudad de México, Ciudad de México TE Connectivity A tiempo completo

    En TE  podrás desarrollar a tu potencial trabajando junto a personas con experiencias en industrias y carreras profesionales muy diversas con el fin de crear un mundo más seguro, sostenible y conectado. Descripción del puesto Is responsible for obtaining product approvals or certifications from national accreditation bodies, as well as maintaining...

  • Senior Manager, IT Operations Onsite Support Services

    hace 6 días

    Ciudad de México, Ciudad de México Teva Pharmaceutical Industries A tiempo completo

    Who we are Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic...

  • Field Service Engineer

    hace 2 semanas

    Ciudad de México, Ciudad de México Sidel Group A tiempo completo

    Guadalajara Field Service Engineer YOUR OPPORTUNITYSidel is looking for a Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Equipment suppliedto customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and otherafter sales services of Sidel`s...

  • Technical Support

    hace 6 días

    Ciudad de México, Ciudad de México Teva Pharmaceutical Industries A tiempo completo

    Who we are Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic...

  • Svcs Customer Ops Support 3

    hace 4 días

    Ciudad de México, Ciudad de México Lexmark A tiempo completo

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Sr IT Support Engineering Associate

    hace 6 días

    Ciudad de México, Ciudad de México Gilead Sciences A tiempo completo

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our...

  • Professional Services Pricing Strategy Lead

    hace 1 semana

    Ciudad de México, Ciudad de México Salesforce A tiempo completo

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Telesales Agent

    hace 4 días

    Ciudad de México, Ciudad de México Canada By Choice Immigration Services A tiempo completo

    Company DescriptionCanada By Choice is a leading Canadian Immigration Firm based in Windsor, Ontario, established in 2007. Renowned for its exceptional reputation within the region, the firm specializes in assisting clients with professional and reliable immigration services. Canada By Choice is dedicated to ensuring world-class customer service, making it a...

  • Service Operation Support Manager

    hace 4 días

    Ciudad de México, Ciudad de México Vestas A tiempo completo

    About the RoleYou will lead the planning and support team for field operations, ensuring efficiency, safety, and consistent outcomes across complex projects.Key ResponsibilitiesManage a team of planners and coordinators.Optimize scheduling, backlog, and crew utilization.Monitor KPIs and implement process improvements.Support regional strategy and continuous...

Field Services Support

hace 7 horas

Ciudad de México, Ciudad de México DXC Technology A tiempo completo

Job Description:

** Field Services Support (on site at CdMx) **

At DXC, we harness the power of technology to deliver critical IT services that our customers need to modernize operations and drive innovation across their entire ecosystem. We provide services across the Enterprise Technology Stack: business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Modern Workplace services enable our customers' employees to easily find, understand, and engage with IT and their colleagues anytime, anywhere, and on any device. We empower a personalized experience that allows employees to work seamlessly and securely.

ABOUT THIS ROLE:

As a Technical Support Specialist, you will work onsite at the customer's location, providing essential technical assistance in infrastructure and application services. This role involves direct interaction with users, collaboration with the team, and active participation in business projects related to infrastructure and cybersecurity.

WHAT YOU'LL DO:

  • Provide basic technical support as "smart hands" for infrastructure and applications, assisting with routine tasks.

  • Ensure proper SLA tracking in the assigned ticketing tool (ServiceNow).

  • Deliver face-to-face user support, applying effective communication skills.

  • Follow customer policies and IT standard procedures.

  • Support hardware and software (laptops, desktops, printers, mobile phones, IP phones, virtual conference rooms).

  • Handle Break-Fix incidents both onsite and remotely.

  • Participate in business projects such as infrastructure assignments, PC refresh, device cleanup, and cybersecurity incident response.

  • Collaborate with team members to address challenges and daily operational tasks.

  • Assist in creating and maintaining procedure documentation.

  • Show willingness to learn and gain experience in Field Services activities.

  • Develop technical skills through hands-on experience.

WHO YOU ARE:

  • Bachelor's degree in a related field or equivalent combination of education and experience.

  • Minimum of 3 years of experience in onsite technical support for hardware and software.

  • Technical knowledge and ability to perform data analysis.

  • Strong communication skills to interact effectively with end users.

  • Basic knowledge of OneDrive, Intune & Autopilot, networking (identifying ports, nodes), Microsoft Teams, and Teams Rooms.

  • Continuous learning mindset and commitment to staying updated with technology.

  • Fluent English knowledge and/or skills.

Preferred:

  • Certifications such as CompTIA A+, ITSM, Power Apps, Microsoft Certified: Office 365, or Google Cloud Associate.

  • Additional availability in special circumstances to ensure operational continuity.

WORK ENVIRONMENT:

  • Onsite at CdMx

Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC, we support each other and work as a team, globally and locally. Our achievements demonstrate how we deliver excellence to our customers and colleagues. You will join a team committed to creating a culture of learning, diversity, and inclusion, and dedicated to strong ethics and corporate citizenship.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.