Operations Territory Analyst

hace 8 horas

MEXAcapulco de Juárez, México Rappi A tiempo completo

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds

Do you want to know why Rappi?

WE SEE OPPORTUNITIES where others see problems

WE SEE CLOSE where others see distance

WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission

Check out how it will impact our ecosystem:

El puesto se centra en proporcionar orientación y agilización a los repartidores resolviendo dudas y problemas en tiempo real, ademas de monitoreo de la operación en vivo para toma de decisiones.
Buscamos un rockstar intuitivo, con sentido de urgencia, razonamiento lógico para análisis de datos operativos, creación de planes de acción y ejecución para mejorar la experiencia del usuario en las ciudades.

As part of Rappi, you will be responsible for:

Responsabilidades:

  • Atención y aclaración de dudas al repartidor.

  • Monitoreo en tiempo real de la operación y toma de decisiones.

  • Análisis de datos post mortem de la operación y performance operativo día a día

  • Seguimiento diario de las ciudades asignadas.

  • Elaboración de planes de acción para mejoras en las ciudad.

Good and now, what are the requirements for me to be part of this neon universe?

Habilidades requeridas:

  • Análisis de datos

  • SQL - BASICO - MEDIO - AVANZADO.

  • Conocimiento de EXCEL MEDIO - AVANZADO

  • Manejo de bases de datos

  • Gran tolerancia a la frustración

  • Experiencia de servicio al cliente y gestión de personas/grupos

  • Excelentes habilidades de comunicación

  • Adaptación a los cambios

  • Trabajo en equipo

  • Actitud proactiva

  • Facilidad de aprendizaje

  • Iniciativa propia y propuesta de mejoras.

  • Disponibilidad de horario, principalmente FINES DE SEMANA

  • Horarios rotativos de 8 AM a 11 PM con dos descansos rotativos por semana.

  • Horas extras y recargos dominicales.

Worker type:

Regular

Company:

Rappi Technology Mexico

For more information check our website and check our reviews on Glassdoor

we are waiting for you to build and deliver the magic together #Rappi

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