Sr. Technical Account Management
hace 1 semana
Monitor proactive technical health for Enterprise merchants Identify and suggest solutions to improve customer experience Consult with merchants and internal teams on integration best practices Initiate strong relationships to help merchants succeed Diagnose and identify issues with APIs, code, services, and network latency Advocate on merchants' behalf to improve products, systems, and processes Be the main point of contact for technical issues affecting our Enterprise merchants 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Relevant customer-facing, technical work experience. Technically minded, with a proven track record of adopting and mastering new technologies and tools. Confident communicator - equally comfortable speaking to a merchant CEO (Chief Executive Officer), CTO (Chief Technology Officer), or development team. Demonstrated knowledge of web technologies and can learn new languages and services like JavaScript, PHP, Java, HTTP, HTML, JSON, etc. Troubleshooting experience with API calls (SOAP, REST, GraphQL) Understanding of basic SQL Commands and data analysis Prepared to be on call to assist with out-of-business hours escalations, by collaborating with other support teams.
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Technical Account Associate,
hace 2 semanas
Ciudad de México, Ciudad de México Otter A tiempo completoWho we areIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...
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Technical Account Associate,
hace 2 semanas
Ciudad de México, Ciudad de México Otter A tiempo completoWho We AreIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...
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Technical Account Manager
hace 1 día
Ciudad de México, Ciudad de México Transmit Security A tiempo completoTransmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world's largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce.If you thrive in a dynamic...
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Sr. Principal Technical Account Manager
hace 2 semanas
Ciudad de México, Ciudad de México Genesys A tiempo completoGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Sr. Principal Technical Account Manager
hace 2 semanas
Ciudad de México, Ciudad de México Genesys A tiempo completolocationsMexico City, Mexicotime typeFull timeposted onPosted Todayjob requisition idJR108957Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...
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Senior Technical Account Manager
hace 1 día
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob DescriptionThe Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformational outcomes for clients while providing mentorship to the broader TAM organization. You'll focus...
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Senior Technical Account Manager
hace 4 días
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob DescriptionThe Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformational outcomes for clients while providing mentorship to the broader TAM organization. You'll focus...
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Technical Architect
hace 7 días
Ciudad de México, Ciudad de México Pentangle Tech Services | P5 Group A tiempo completoThe Technical Architect / Banking Solutions Lead will serve as the senior technical authority and trusted advisor for a major core banking platform implementation, responsible for solution architecture, systems integration design, regulatory compliance translation, and technical leadership across all implementation workstreams delivered through Agile...
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Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Oracle A tiempo completoQualifications & Requirements:Education: Bachelor's degree in Computer Science, Information Technology, or a related engineering field (preferred).Technical: Understand the basics of Oracle Cloud Services, Kubernetes, Virtualization, Virtual Cloud Network (VCN), Load Balancer, Gateways, VPN configuration, IAM Services, Single Sign-On (SSO), OAuth,...
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Technical Account Manager I, Cloud
hace 1 semana
Ciudad de México, Ciudad de México Google A tiempo completoinfo_outlineXPlease submit your resume in English - we can only consider applications submitted in this language.Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.Minimum qualifications:Bachelor's degree in Computer Science, Engineering, a related...
