Medical Phone Receptionist
hace 2 días
Job description
About Us: Natural Med Doc is a premier Naturopathic clinic dedicated to providing top-notch care and treatment for our patients. We are seeking a highly motivated and experienced Medical Phone Receptionist and Virtual Medical Assistant to join our dedicated team. Our ideal candidate has a background in the medical field, with a solid understanding of medical terminology and patient care.
Key Responsibilities:
- Answer all incoming phone calls from existing patients in a professional and courteous manner.
- Work collaboratively with our in-person staff to ensure seamless communication and patient care.
- Reschedule patient appointments as needed, ensuring minimal disruption to their treatment plans.
- Send and manage records release forms efficiently.
- Address medical-related questions and concerns from patients, providing accurate information and guidance.
- Maintain patient confidentiality and handle sensitive information with the utmost care.
- Scheduling Patients
- Submit Prescription orders and refills
- Collecting payments
- Keeping up detailed tracking systems
- Perform other administrative and clerical tasks as required to support the smooth operation of the clinic.
Qualifications:
- Required: Expert Perfect English
- Experience working in a doctor's office or medical practice is required.
- Strong understanding of medical terminology and procedures.
- Background as a nurse, physician, or in another medical field is highly desirable.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle a high volume of calls and tasks efficiently.
- Proficiency in using electronic medical records (EMR) systems and other relevant software.
- High level of professionalism and a patient-centered approach to care.
Compensation and Benefits:
- Monthly salary of $1,200 USD.
- 10 days of paid time off (PTO).
- 3 days of sick leave.
- Paid holidays.
What We Offer:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
Join our team at Natural Med Doc and make a difference in the lives of our patients every day
Pay: $24,077.76 per month
Job Type: Full-time
Pay: From $1,200.00 per month
Work Location: Remote
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