Empleos actuales relacionados con CSSC Front Line Representative - Ciudad Apodaca, Nuevo León - GRUNDFOS
-
IND CSSC Customer Service Representative, IEM
hace 4 días
Ciudad Apodaca, Nuevo León, México GRUNDFOS A tiempo completoDo you thrive on delivering exceptional customer experiences and enjoy being the go-to problem solver in a fast-paced, collaborative sales environment?What is the job about?The IND CSSC Customer Service Representative, IEM & Distribution plays a key role in ensuring an efficient and productive internal sales process while delivering world-class customer...
-
Maintenance Engineer
hace 7 días
Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completoThis job might be for you if You fit the following Requirements: Qualifications:Bachelor´s degree in related field +5 years expereince in the specific rol English level intermediateManufacturing MaintenanceQuality Control and Inspection Key systems\: MS Office, ERP system, Handling of specific maintenance tools We seek out and reward people for being...
-
Maintenance Engineer
hace 2 días
Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completoSchneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions...
-
Operations Manager, Worldwide Operations
hace 4 días
Ciudad Apodaca, Nuevo León, México Amazon A tiempo completoDescriptionDo you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world?If so, the Amazon team is looking for an...
-
Operations Manager, Worldwide Operations
hace 6 días
Ciudad Apodaca, Nuevo León, México Amazon A tiempo completoDo you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world?If so, the Amazon team is looking for an ...
-
R&D Sensory
hace 6 días
Ciudad Apodaca, Nuevo León, México PepsiCo A tiempo completoOverviewWe Are PepsiCoJoin PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our...
-
Area Manager Jr, Worldwide Operations
hace 5 horas
Ciudad Apodaca, Nuevo León, México Amazon A tiempo completoDescriptionAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while...
-
LEAD Program – Operations
hace 2 días
Ciudad Apodaca, Nuevo León, México Wabtec Corporation A tiempo completoIt's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...
-
Cssc Front Line Representative 1
hace 1 semana
Apodaca, México Grundfos Holding AS A tiempo completoCSSC Front Line Representative 1**Application deadline**:As soon as possible**Workplace**:Hybrid Position**Job Location (Short)**:Apodaca, Nuevo León, Mexico**Contract Type**:Full-Time**Employment Type**:Regular- Grundfos is seeking an experienced CSSC Front Line Representative to join its CSSC Industry LATAM team. The CSSC Front Line Representative will...
-
Cssc Front Line Representative
hace 2 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline: As soon as possible- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Employment Type: Regular- Grundfos is seeking an experienced CSSC Front Line Representative to join its CSSC Industry LATAM team. The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering...
-
CSSC Front Line Representative
hace 2 semanas
Ciudad de México, Ciudad de México Grundfos A tiempo completoAre you enthusiastic about assisting customers and providing great service? Apply now for this customer service representative position at GrundfosGrundfos is seeking an experienced CSSC Frontline Representative to join its Domestic Building Services team. This position reports directly to the CSSC Supervisor and will operate in a hybrid set up – at home...
-
Cssc Front Line Representative
hace 3 semanas
Apodaca, México Grundfos Holding AS A tiempo completoWould you like to join a value-driven company where we create water solutions that contribute to a better climate and life for people around the world?**What is the job about?**The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. live chat,...
-
Cssc Front Line Representative Dbs
hace 4 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline:- Location: Apodaca, MX, N.L. *****- Contract Type: Full-Time- Working Hours: 48- Employment Type: Regular**_What is the job about?_**Grundfos is seeking an experienced CSSC Frontline Representative to join its Domestic Building Services Sales team.The Frontline Representative contributes to a thriving sales team whilst delivering world...
-
Cssc Front Line Representative
hace 3 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline:- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 48- Employment Type: Regular**What is the job about?**- Create tickets, e.g. RFI (requ/*est for information), RFQ request for quotation) and OEW (order entry workflow), for own +’processing or for forwarding to the back office.- Create processed offers...
-
Front Line Representative
hace 4 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline:- Location: Apodaca, MX, N.L. *****- Contract Type: Full-Time- Working Hours: 48- Employment Type: Regular**_What is the job about?_**Grundfos is seeking an experienced CSSC Frontline Representative to join its Commercial Building Services Sales team.The Frontline Representative contributes to a thriving sales team whilst delivering...
-
Cssc Front Line Representative
hace 3 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline:- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Employment Type: Regular**What is the job about?****_Grundfos_** is seeking an experienced **_CSSC Frontline Representative_** to join its **_Water Utility America´s_** team. The **_Frontline Representative_** contributes to a thriving sales team...
-
Cssc Front Line Representative
hace 2 semanas
Apodaca, México Grundfos Holding AS A tiempo completoApplication Deadline: As soon as possible- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Employment Type: Regular**What is the job about?** **_Grundfos_** is seeking an experienced **_CSSC Frontline Representative_** to join its **_Water Utility America´s_** team. The **_Frontline Representative_** contributes to...
-
Customer Service Representative
hace 1 semana
Apodaca, México Grundfos A tiempo completo_Grundfos is seeking an experienced CSSC Front Line Representative to join its CSSC Industry LATAM team. The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc._ **What is the job about?** **Your...
CSSC Front Line Representative
hace 2 semanas
Are you enthusiastic about assisting customers and providing great service? Apply now for this customer service representative position at Grundfos
Grundfos is seeking an experienced CSSC Frontline Representative to join its Domestic Building Services team. This position reports directly to the CSSC Supervisor and will operate in a hybrid set up – at home and out of our Apodaca, NL facility. Relocation for this position cannot be supported and qualified candidates must have authorization to work in Mexico without support.
What is the job about?
As a CSSC Front Line Representative you'll play a key role in delivering world-class customer service across multiple channels, including telephone, email, live chat, and instant messaging. As the first point of contact, you will provide quick and effective resolutions to customer inquiries in line with company guidelines, while managing the next steps for business transactions based on defined processes. In this role, you will ensure timely and accurate quotations, offer technical advice and support to customers and internal sales teams, and assist with order entry and related processes to guarantee a seamless customer experience. This position is ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.
Relocation for this position cannot be supported and qualified candidates must have authorization to work in the Monterrey metropolitan area, México without support.
Your main responsibilities
:
- Provide timely commercial and technical support to customer inquiries via email, phone, chat, and other channels.
- Create and manage tickets (RFI, RFQ, OEW) and process offers in line with company guidelines.
- Enter and maintain accurate customer data and orders in SAP CRM, ensuring executable order entry.
- Manage order changes and coordinate with internal stakeholders (Sales, Finance, Supply Chain) for resolution.
- Track and follow up on offers and customer interactions within defined SLAs.
- Provide pricing, delivery information, and order/delivery status updates to customers.
- Record and handle customer complaints, returns, and support supply chain issue resolution.
- Promote digital tools and support ad hoc tasks related to pricing, master data, and workflow processes.
Your background
We imagine that you have:
- Vocational certificate, Associate's or Bachelor's degree, or equivalent work experience (2–3 years minimum).
- Proven experience in Customer Service with strong administrative and organizational skills.
- Knowledge of business structure, products, and market needs to deliver a customer-centric experience.
- Working knowledge of SAP (CRM/SD) and familiarity with MS Office applications.
- Basic product and application understanding (e.g., interpret type keys, distinguish pumps vs. spare parts).
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Strong written and spoken English proficiency.
What's in it for you?
What are your goals? Here at Grundfos it's our mission to enable you develop and fulfil your aspirations, both career and personal. We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You'll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other's cultural horizons.
In addition, your day-to-day benefits include:
- Home office possibility and equipment; up to 3 days' paid leave for volunteering.
- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
- Long-term career development with regular dialogue, as well as continuous learning and development opportunities.
Do you want to learn more?
If this job sounds interesting, please send your resume and cover letter by clicking "
Apply
".
To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.
We look forward to hearing from you.
