Desktop Support Associate-Helpdesk

hace 1 semana

Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

Req ID: 345880

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico.

Helpdesk Associate - Full Time

  • Requirements:
    • Availability to work 45 hours per week
    • Interest in working any shift
    • Advanced English
    • Looking to work in IT Environment
    • 6 months of experience in Customer Service

  • We Offer:
    • Competitive salary
    • Grocery Tickets - 12% of base salary
    • 30 days of Christmas bonus
    • 12 days of vacations
    • 50% Vacation bonus
    • Savings Funds
    • 5 personal days per year
    • Medical insurance (You and your family)
    • Life insurance
    • Dental Insurance
    • Discounts with selected Optics
    • Opportunity to grow in the company

  • Activities
    • General L1 support for hardware and MS Office packages
    • Advance technical support for in-house applications and developments
    • Answer technical support calls providing and escalating to other support groups
    • Provide support based on email generated requests or reports
    • Document troubleshooting steps and detailed description of the customer incidents and requests
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

#LI-LATAM

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Desktop Support Associate-Helpdesk

    hace 1 día

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA Services currently...

  • Desktop Support Associate-Helpdesk Part Time

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID:343447NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Helpdesk Part Time to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA...

  • Desktop Support Associate

    hace 2 semanas

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate (Part Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA Services...

  • Desktop Support Associate-Helpdesk

    hace 2 semanas

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID:345880NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico.Helpdesk Associate - Full...

  • Desktop Support Associate-Field Tech

    hace 2 semanas

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID:341676NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Field Tech to join our team in Guadalajara, Jalisco (MX-JAL), Mexico...

  • Technical support Associate

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate -...

  • IT Helpdesk Analyst

    hace 5 días

    Guadalajara, Jalisco, México STAND 8 Technology Consulting A tiempo completo

    STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the worldWe are seeking atrilingual IT Helpdesk Analystfluent inJapanese, English, and Spanish, to join our dynamic support team. This role is...

  • General L1 Support-English

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate -...

  • Technical Support

    hace 7 días

    Guadalajara, Jalisco, México Dresden Partners A tiempo completo

    Company Description Leading Offshore IT & Software Development Outsourcing Company. Job Description Requirements:High School graduated (required)Advanced english skills  Experiencie: 1 year of experience as Service Desk, Helpdesk and/or troubleshooting to software and hardware.Experience with tools like Teamviewer.  Functions:Gives helpdesk support to...

  • General L1 support

    hace 5 días

    Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate -...