Business Intelligence Partner

The mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.

Position Objective

The purpose of this role is to partner with the Regional and global BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.

This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.

As a
Business Intelligence Partner
you will be responsible for overseeing the end to end delivery of regional and global account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our
BI solution (DOMO)
and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence Partner you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.

Position Summary

Implementation

• Be the implementation work stream lead responsible for delivering a reporting suite and introductory standard for the account and client.
• Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered to
• Assess operating reality to validate solution requirements and adjust as needed
• Implement and reinforce tools including standards, procedures, and documentation
• Oversee the design and build of insightful, scalable, and actionable visualizations
• Build, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.
• SQL AND TABLEAU ARE A MUST
• Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sources
• Execute continuous process improvement process
• Knowledge of general database functions, data storage, data models, SQL, and data transfer protocols
• Responsible for being the liaison between the consumers/ops teams and the data engineering teams
• Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.
• Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.
• Develop strong working relationships with the client stakeholders and account leads.
• Serve as a functional and technical data visualization and business intelligence subject matter expert.
• Work within the agreed parameters aligned to the global method of BI production
• Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios

Education

• Master's degree is preferred, or a Bachelor degree with two+ years of relevant experience (on top of the years of experience required for the role mentioned in the section below)

Experience

• Project Management and/or process improvement experience highly preferred
• MI/Business Intelligence/Data Science/Analytics background is essential
• Talent Acquisition/MSP/RPO/People Analytics experience is preferred
• 3-5 years' experience in a similar role
• SQL AND TABLEAU ARE A MUST

Knowledge, Skills, and Abilities

• Excellent communication and facilitation skills required for various levels throughout external and internal organizations
• Excellent working knowledge of Google products, and visualization tools like Data Studio, Domo, Tableau, etc
• Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining quality
• Ability to synthesize and analyze information and ideas
• Ability to create meaningful insights and metrics that aligned to business priorities and objectives
• Data visualization preferred; ability to analyze data and translate it to non tech (layman's) people.
• Ability to write Intermediate
  SQL scripts
• Experience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.
• Extensive experience technical client service (i.e. consulting experience).
• Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.

Preferred Experience:

• Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketing
• Experience with Data Studio, Domo and GCP
• Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.
• Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.