Unified Communications Integration Engineer

Hi there We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking. 

Our tools empower emergency teams to respond faster and smarter With partnerships with tech giants like Amazon, Axon, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide 

Are you ready to make a difference with us? Let's do this 

We seek a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform. This role will report to an R&D Manager in Israel.

You will be responsible for the interoperability and assimilation of highly available, Elastic, Robust, Multi-Tenant, and Self-Healing RTC and VoIP Signaling Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and the Business for all UC-related activities. You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform.

• Working as part of a real-time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure
• Configuring and troubleshooting Carbyne's Novel Emergency Communication Platform
• Provide clients with customized communication solutions for Carbyne's unified communications services
• Install, maintain, integrate, and contribute to PBX projects and UC solutions
• Create and maintain technical specs and solution documents
• Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne's best practices
• Providing technical support and training for the Operations team on 911 emergency communications systems
• Gaining a strong understanding of unified communications architecture, networking, and cloud computing
• Interact with a variety of internal stakeholders: Carbyne's Operations, R&D, Sales, CTO Office, and Product Managers

• Proven experience with VoIP architecture. Hands-on installation experience deploying open-source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.)
• Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video\audio codecs, packetization, encryption, and transport
• 3+ years of experience in solutions deployment of open-source VoIP solutions
• 3+ years of experience in Networking. Proven knowledge and experience in networking full knowledge of the OSI model and deep understanding of 1-7 Network Layers
• Good understanding of Linux environments, including bash scripting
• Hands-on experience deployment on Private and Public network/security clouds (AWS)
  
  

Bonus points if:

• Industry certifications like CCIE, CCNP, CCNA Voice
• Knowledge of Docker and Kubernetes 
• Knowledge of AWS infrastructure

Feeling unsure because you don't check every box? Don't worry, we've been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply You might be exactly who we're looking for

Comprehensive healthcare (medical, dental, vision).
401(k) matching—because your future matters
Unlimited vacation days (yep, really).
Parental leave—family first
Health & wellness perks to keep you feeling great. 

$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as "work," right? 

Plus, you'll join a team that believes in inclusion, equality, and having fun while making a difference. 

At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We're dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed  Where every person counts.

Let's make the world safer together 

(Note: We are unable to sponsor employment visas)