Salesforce Administrator
hace 1 semana
Job Title: Salesforce Admin
Location: GDL, Jalisco, Mexico
Duration: Full Time
Job Summary:
- We are looking for a Salesforce Admin professional with 5 to 8 years of experience.
Years of experience needed:
- 8 years of experience in Salesforce Admin.
Technical Skills:
Salesforce Administration:
- Manage and maintain the Salesforce environment, ensuring optimal performance and user satisfaction.
- Handle user management, permissions, and access controls.
- Implement and maintain Salesforce security measures and backup protocols.
Forecasting and Reporting:
- Develop, customize, and maintain Salesforce forecasting and reporting tools to provide accurate sales projections and business insights.
- Create and automate dashboards and reports to track KPIs and other critical business metrics.
- Collaborate with sales teams to ensure accuracy and relevance of sales forecasts, identifying trends and anomalies in sales data.
Product Catalog Management:
- Oversee the product catalog setup within Salesforce, ensuring accurate and detailed item descriptions, pricing, and categorization.
- Work with product development and marketing teams to integrate new products into the catalog effectively.
- Ensure consistency and accuracy in product information across all platforms and communications.
Business Analysis:
- Gather and analyze business requirements to develop functional specifications for Salesforce enhancements.
- Conduct data analysis to identify areas for improvement in sales processes, product offerings, and customer engagement strategies.
- Serve as a liaison between stakeholders and the development team to communicate requirements and expectations.
Training and Support:
- Provide training and support to end-users on Salesforce best practices, usage of forecasting and reporting tools, and product catalog navigation.
- Develop and maintain documentation for processes, reports, and enhancements.
- Bachelor's degree in Business Administration, Information Technology, or related field.
- Typically, 7 years of experience as a Salesforce Administrator, with knowledge of Salesforce forecasting and reporting modules.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Familiarity with product catalog management within Salesforce or similar platforms.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Proficiency in creating reports, dashboards, and utilizing Salesforce analytics tools.
Certifications Needed:
- Salesforce Certified Administrator.
- Salesforce Certified Platform App Builder.
- Salesforce Certified Platform Developer I.
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