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Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.
How you will contribute
When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Operational excellence and a customer service focus
- Data processing, computer applications or call center applications
- Communicating and interpersonal skills, taking initiative
- Analysis
- Accuracy and organizational skills
Responsabilidades principales:
- Gestionar Requisiciones a través de la herramienta Workday, para asegurar el seguimiento exhaustivo de las solicitudes de los gerentes de contratación hasta su completa resolución.
- Supervisar la ejecución del proceso de verificación de antecedentes en colaboración con proveedores externos, garantizando el cumplimiento de las políticas internas de Mondelēz para la incorporación de nuevos empleados.
- Realizar un seguimiento proactivo con los candidatos para asegurar la entrega oportuna y correcta de la documentación necesaria para su contratación.
- Gestionar integralmente la logstica de incorporación de los candidatos, desde la solicitud inicial de documentos hasta la coordinación del día de inicio laboral, asegurando una buena experiencia al candidato.
- Gestionar y procesar la información del candidato con el departamento de nómina, asegurando la correcta inclusión del nuevo empleado en el sistema.
- Gestionar el ciclo completo del proceso de contratación, desde la selección del candidato hasta su incorporación efectiva, garantizando una experiencia fluida y positiva para todas las partes involucradas.
- Administrar y procesar los movimientos internos de personal en el sistema, asegurando la correcta actualización de la información y el cumplimiento de las políticas de la empresa.
Educación:
- Lic. En Administración de empresas, Recursos Humanos, Psicología o afín.
Idioma:
- Inglés intermedio-avanzado
Herramientas:
- Workday (preferible)
- Microsoft Office
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job TypeRegularService Operations (Delivery)Global Business Services