Associate Account Director

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We are looking for an Account Director to join .Monks rapidly growing team. We are recruiting a go-getter with a passion for marketing through content and brand experience.
In this role, you'll own client relationships, commercial success, anticipate opportunities, and work quickly and flexibly across internal and external teams to deliver with excellence.
In partnership with account leadership, creative, operations, and production teams, you'll lead the day-to-day client experience across a variety of projects.

The ideal candidate is someone who is passionate about content and understands end to end brand experience.
The ideal candidate must be well-versed in branded content and creating digital and physical expert
They should have strong project management skills, direct experience with client communication, and the ability to juggle multiple campaigns in a fast-paced environment.
They should have strong business acumen and an entrepreneurial growth mindset.

The day-to-day:

• Own the client relationship and provide strategic consult 
• Collaborate with your subject matter expert colleagues to produce great work.
• Learn all our service offerings to best serve our clients' needs.
• Help structure and build new client teams.
• Partner with clients on creative briefs and direct client presentations. 
• Provide clients with solutions and recommendations. Collect client feedback and ensure it is reflected in revisions.
• Communicate project requirements to project managers, producers, strategy and creative, in order to meet client expectations.
• Manage all processes required in order to obtain a range of client approvals.
• Manage any internal ticketing or project management systems used by the client. 
• Oversee all scheduling of key internal and external meetings.
• Create and update all spreadsheets, creative folders and other documents across platforms. 
• Manage the financial process including MSA, SOW, budgets, revenue tracking and internal reporting. 

What you bring:

• 5+ years of marketing experience in a fast-paced environment.
• Brand experience and branded content experience
• Demonstrated ability to execute large-scale projects, working with internal and external partners
• Must be a self-starter who can operate in a constantly evolving team environment
• Seasoned at managing multiple complex projects simultaneously 
• Must have excellent problem solving and analysis skills with presentation development skills
• Experience managing budgets.
• Skilled communicator with strong written and verbal communication skills
• Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.