Field Support

hace 2 semanas

Mexicali, Baja California, México Infosys A tiempo completo

Roles And Responsibilities
Primary Skill Required

Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Detailed Description of project/Requirement Description

  • Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
  • Hardware/software troubleshooting and resolution
  • Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
  • Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
  • L1 level network troubleshooting and resolution for LAN Connectivity
  • Hands & feet support to Backend team for Network/Server/application issue
  • Working with vendor support contacts to resolve technical issues
  • Labelling Racks & devices
  • Server mounting/movement
  • Network & Sharing printer installation
  • Knowledge of Office 365 support
  • Coverage/compliance software installation and troubleshooting
  • Good communication skill
  • Good Knowledge of DHCP, DNS.
  • Maintain IT inventory, coordinate vendor support, and assist with procurement
  • Support Mac devices
  • Strictly adhere to defined Service Level Agreements (SLA's)
  • Support recurring meetings, events, and after-hours activities as required
  • Documenting incidents, problems, and resolutions for future reference and for the knowledge base

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

**EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.**

  • CNC Systems Support Engineer

    hace 1 día

    Mexicali, Baja California, México Vertiv A tiempo completo

    CNC Systems Support Engineer or Integrated Support Engineer (CNC & IT)Location: Reynosa / Mexicali Shift: Day shift (with future expansion to dual shifts)Reports to: Maintenance Department (with indirect/dotted lines to IT for collaboration).Key Responsibilities• Act as first-line support for CNC machinery issues, diagnosing and resolving faults.•...

  • Field Services Technician

    hace 5 días

    Mexicali, Baja California, México NTT DATA North America A tiempo completo

    Req ID:345063NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Services Technician to join our team in Mexicali, Baja California (MX-BCN), Mexico (MX).Performs basic configuration...

  • Field Services Technician

    hace 3 días

    Mexicali, Baja California, México NTT DATA North America A tiempo completo

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Services Technician to join our team in Mexicali, Baja California (MX-BCN), Mexico (MX).Performs basic configuration of...

  • Materials Engineer

    hace 1 semana

    Mexicali, Baja California, México Vertiv Group A tiempo completo

    DescriptionKey Responsibilities:Develop and implement materials management strategies to support production and supply chain goals.Monitor inventory levels and ensure timely procurement and delivery of materials.Collaborate with procurement, logistics, and production teams to optimize material usage.Analyze material usage trends and forecast future...

  • Engineer

    hace 1 día

    Mexicali, Baja California, México LG Electronics A tiempo completo

    GENERAL SUMMARY:We are currently seeking MFG Staff to join our rapidly-expanding team inMexicali_Mexicoas part of the new LG Electronics Washing Machine(F/L, T/L),Dryer factory.PRINCIPAL DUTIES AND RESPONSIBILITIESIdentify areas of opportunity and develop strategies to improve productivity, quality and employee engagementUnderstand the key performance...

  • Ingeniero en Mejora Continua Avanzado

    hace 2 semanas

    Mexicali, Baja California, México Breg A tiempo completo

    Join Our Team and Keep Moving Forward with BregAt Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.We are currently seeking...

  • Tax & Accounting Leader

    hace 1 semana

    Mexicali, Baja California, México Footprint A tiempo completo

    The Tax & Accounting Leader is responsible for overseeing all accounting operations, ensuring compliance with local and international tax regulations, and providing accurate financial reporting to support strategic decision-making.RequirementsBachelor's degree in accounting, Finance, Administration, or related field. Minimum of 5 to 7 years of experience in...

  • Sr Manufacturing Engineer Technician-1st Shift- On Site

    hace 1 día

    Mexicali, Baja California, México Collins Aerospace A tiempo completo

    Date Posted: Country:MexicoLocation:Calzada Manuel Gómez Morín número 3200,Colonia Rancho Hermanos Fuentes, CP 21190,Mexico.Position Role Type:UnspecifiedWhat You Will Do:Works under moderate supervision to provide technical support to engineers on a variety of engineering tasks.Performs moderately complex technical tasks which contribute to the planning...

  • Engineering Manager

    hace 1 semana

    Mexicali, Baja California, México Amphenol A tiempo completo

    DescripciónAmphenol tcs is the leader in high-speed, high-density connection systems, designing and manufacturing the industry's leading high-speed, high-density connectors and backplane systems. amphenol tcs solves system design challenges with integrated interconnect solutions for application in the networking, communications, storage, and computer server...

  • Business Intelligence Analyst

    hace 1 día

    Mexicali, Baja California, México Ormco A tiempo completo

    Job DescriptionSummary:The Business Intelligence Analyst plays a critical role in supporting data-driven decision-making across a hybrid manufacturing environment that includes legacy manual processes and advanced automated systems. This position is responsible for building, consolidating, and optimizing production databases, developing dashboards, and...