Customer Service Representative
hace 1 semana
About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Services Representatives to join our Helpware team.
Position Overview:
As a Customer Support Representative, you will be addressing a variety of customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience.
Primary Responsibilities:
Respond in a professional manner to customer concerns via phone, chat, and email
Other tasks as necessary
Qualifications:
6-12 mo in a retail environment
Fluency in English with professional English writing skills
Full-time availability
Women's retail knowledge in sizing, plus sizing, fabric, etc.
Knowledge in return processing, order management, crisis-management
Critical thinking and problem-solving skills
Experience working with a luxury brand is a plus
Experience working with an ERP system is a plus
Experience working with Reamaze/Shopify Plus is a plus
Work Environment:
As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such it is our goal to keep our employees safe during these uncertain times.
-
Customer Service Representatives
hace 7 días
Guadalajara, Jalisco, México Tata Consultancy Services (TCS) A tiempo completoThe Customer Care Representative should have a passion to provide optimal customer service experience over the phone to a wide variety of customers about various insurance topics and products. Candidates should have a positive attitude, willingness to learn, strong work ethic, and comfortable using computers.LocationGuadalajaraJob FunctionBUSINESS PROCESS...
-
Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México Salvo Software A tiempo completoSalvo Software is looking for a dedicated and dynamic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive excellent service and support as they navigate our software solutions. You will assist with inquiries, resolve issues, and provide information that enhances...
-
Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México ROHM Semiconductor Americas A tiempo completoROHM Semiconductor is seeking rock stars for our immediate openings as Customer Service Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists and providing a positive customer experience.ResponsibilitiesOrder managementDelivery/logistics...
-
Customer Service Representative
hace 9 horas
Guadalajara, Jalisco, México Digital Risk, LLC. A tiempo completoCompany Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...
-
Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México Urrly A tiempo completo USD1,500 - USD1,800Work 100% remote on PST hours supporting a busy U.S. plumbing business.Role SnapshotRole: Customer Service RepresentativeLocation/Type: Latin America (Mexico, Colombia, Peru, El Salvador) • RemotePay: $1,500–$1,800 USD/monthSchedule: Full-time, aligned to Pacific Standard TimeImpact: You are the first voice customers hear. You keep jobs booked and days...
-
Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México Helpware A tiempo completoAbout UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...
-
Customer Service Representative
hace 2 días
Guadalajara, Jalisco, México Urrly A tiempo completoWork 100% remote on PST hours supporting a busy U.S. plumbing business.Role SnapshotRole: Customer Service RepresentativeLocation/Type: Latin America (Mexico, Colombia, Peru, El Salvador) • RemotePay: $1,500–$1,800 USD/monthSchedule: Full-time, aligned to Pacific Standard TimeImpact: You're the first voice customers hear. You keep jobs booked and issues...
-
Customer Service Representative
hace 1 semana
Guadalajara, Jalisco, México UPLIFT TALENT PARTNERS A tiempo completoABOUT THE ROLEWe are seeking a polished and tech-savvy Remote Customer Service Representative to provide an exceptional guest experience over the phone. As the first point of contact, you will represent the warmth, professionalism, and luxury of our Spa through every interaction.Your responsibilities will include answering calls, scheduling appointments in...
-
Bilingual Customer Service Representative
hace 11 horas
Guadalajara, Jalisco, México Tech Solutions A tiempo completoAbout UsWe are a fast-growing U.S.-based drayage logistics company specializing in the movement of containers to and from ports, rail yards, and warehouses. As we expand our team in Mexico, we're looking for motivated and talented professionals who are eager to build a career in the logistics industry.Position OverviewWe are hiring remote Customer Service...
-
Customer Support Representative
hace 3 días
Guadalajara, Jalisco, México Helpware A tiempo completoAbout UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...