Inside Sales Representative for the North American Market

For our office in Guadalajara, Max ASP is looking for a proactive and articulate Inside Sales Representative to support our client's growth in the North American market. In this role, you will be instrumental in generating demand and driving sales for our client's services and after-sales product portfolio. Success will hinge on your ability to maintain strong customer engagement, respond to inquiries with clarity and accuracy, and identify opportunities for up-selling and cross-selling.

Our client is a multinational machine-building company headquartered in Switzerland. To support their global operations, Max ASP has built a dedicated team of 14 Inside Sales Representatives across the Americas, Europe, Africa, and Asia.

What You'll Do:

Your primary responsibility will be to follow up on quotes issued to existing clients, ensuring clear communication, timely responses, and a smooth path to closing the sale. You'll build on existing relationships to identify additional needs, present complementary solutions, and help clients get the most from the offerings.

Key responsibilities include:

• Proactively following up on quotes sent to current clients to move conversations forward and close deals.
• Identifying up-sell and cross-sell opportunities during follow-up interactions and tailoring recommendations to client needs.
• Serving as a key point of contact for ongoing sales conversations, addressing any concerns or questions related to quotes or products.
• Maintaining accurate records of all follow-up activities, conversations, and outcomes in the CRM.
• Collaborating with internal sales and back-office teams to deliver an exceptional client experience.
• Continuously deepening your understanding of client objectives to offer relevant and value-driven solutions.

You're a Great Fit If You Have

• Fluent English communication skills, both spoken and written.
• A customer-first mindset with a passion for sales conversations and relationship-building.
• Experience with B2B clients, ideally in US/Canadian markets.
• Some background in sales, marketing, customer support, or another client-focused role.
• The ability to manage multiple conversations, stay organized, and work to targets.
• A self-motivated and disciplined approach to remote or hybrid work.
• An interest in sales strategy and a willingness to learn and grow professionally.

Why us?

Join a high-performance, multicultural team where innovation, professionalism, and fun come together. At Max ASP, we empower our people with meaningful careers and exciting global exposure.

We Offer:

• Competitive Salary
  : Attractive compensation package with quarterly bonus incentives
• Comprehensive Benefits
  : Major Medical Expenses Insurance, food vouchers, transportation allowance
• Flexibility
  : 16 days of Paid vacation, hybrid schedule, and extra remote working days
• Growth Opportunities
  : Coaching, professional development, training programs, and internal promotions
• Modern Office
  : Safe, central Guadalajara office with free underground parking
• Team Culture
  : Weekly happy hour and engaging team activities
• Global Perspective
  : Travel opportunities to our German HQ and international events
• Inclusive Environment
  : Welcoming workplace open to all backgrounds, cultures, and genders

About Max ASP

Since 2004, Max ASP has specialized in delivering world-class outsourced managed services—telemarketing, telesales, lead generation, appointment setting, and inside sales—primarily to the machine-building industry ). As a dedicated partner to this sector, we place our clients at the heart of everything we do. They expect elite performance, and we have a proven track record of generating substantial value by meeting and exceeding those expectations. We succeed by hiring top-tier talent and continually evolving our sales and marketing practices to keep pace with an increasingly digitalized and AI-driven world.