Expert Support Engineer

hace 2 días

Monterrey, Nuevo León, México Blue Yonder A tiempo completo
Blue Yonder Title: Expert Support Engineer

Overview
The Senior Technical Architect – Cloud Infrastructure is responsible for leading the design, architecture, and governance of cloud-based infrastructure solutions. This role provides deep technical expertise across public, private, and hybrid cloud environments, ensuring that solutions are secure, scalable, cost-optimized, and aligned with enterprise strategy. The Sr. Architect partners with leadership, engineering, and operations teams to drive cloud transformation, modernization, and innovation initiatives while mentoring technical teams.

Scope

• Define and own cloud infrastructure architecture standards, patterns, and reference designs

• Lead architecture and design for new cloud services, migrations, and modernization programs

• Govern cloud platform security, compliance, resiliency, and cost optimization practices

• Provide technical oversight across IaaS, PaaS, networking, storage, and identity services

• Partner with engineering, operations, security, and application teams to ensure alignment with enterprise strategy

• Evaluate and introduce emerging cloud technologies, automation, and best-practice frameworks

• Support roadmap planning, capacity forecasting, and platform scalability initiatives

• Mentor engineering teams, enabling skill development and consistent architectural adoption

Our current technical environment (optional)

• Microsoft Azure

• VMWare Esxi

What you'll do (Add KPI's & Specific Responsibilities)

• Define cloud infrastructure architecture, standards, and best practices across AWS, Azure, and/or GCP.

• Lead the design and delivery of large-scale cloud solutions including migration, hybrid integration, and modernization initiatives.

• Provide technical leadership for projects involving containerization, microservices, serverless, and DevOps automation.

• Oversee cloud governance, cost management, and security compliance in alignment with organizational policies.

• Evaluate emerging cloud technologies, conduct PoCs, and recommend strategic adoption.

• Collaborate with application, security, and infrastructure teams to ensure end-to-end solution alignment.

• Establish capacity planning, performance tuning, and disaster recovery strategies in cloud environments.

• Lead vendor/partner engagements and provide expertise in contract and solution negotiations.

• Mentor and guide architects, engineers, and support teams across cloud and infrastructure domains.

• Present cloud strategy, architecture roadmaps, and recommendations to senior stakeholders.

What we are looking for (Add Team Specific Qualifications & Education)

• Bachelor's degree in Computer Science, Information Technology, or a related field

• 12+ years of progressive infrastructure experience, with 5+ years in cloud architecture roles.

• Deep expertise in cloud infrastructure design and operations (AWS, Azure, and/or GCP).

• Strong knowledge of networking, security, identity, and hybrid cloud integration.

• Hands-on experience with IaC and automation tools (Terraform, Ansible, CloudFormation, ARM, etc.).

• Proficiency in container and orchestration platforms (Docker, Kubernetes, AKS/EKS/GKE).

• Familiarity with CI/CD pipelines, DevOps practices, and observability solutions.

• Strong knowledge of governance, compliance, and FinOps principles in cloud.

• Excellent communication, leadership, and stakeholder management skills. (ID069)

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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