Operations Manager

Department: Operations

Work Arrangement: Remote

Job Type: Independent Contractor, Full Time

Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)

Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview

The Operations Manager oversees and optimizes core business operations to ensure efficiency, scalability, and execution excellence. This role blends strategic thinking with hands-on leadership across processes, systems, data, and people.

You will act as the operational backbone of the organization—building structure, improving workflows, and enabling teams to perform at a high level. This role is ideal for operators who enjoy owning outcomes, solving complex problems, and driving execution across multiple priorities.

Your Impact

Your leadership strengthens operational discipline, reduces inefficiencies, and enables sustainable growth. By building scalable systems and improving execution, you help teams move faster with clarity and consistency. Your work turns strategy into repeatable, measurable results.

Core ResponsibilitiesOperations Strategy & Execution — 30%

• Lead day-to-day operational execution across teams and workflows
• Translate business objectives into clear operational plans
• Identify gaps, risks, and inefficiencies across operations
• Drive continuous improvement initiatives

Process Optimization & Systems — 25%

• Design, document, and optimize operational processes and SOPs
• Implement automation to reduce manual work and errors
• Improve cross-functional workflows and handoffs
• Maintain operational documentation for scale

Data, Reporting & Insights — 20%

• Track operational KPIs and performance metrics
• Build and maintain dashboards and reports
• Analyze trends to support data-driven decision-making
• Communicate insights clearly to leadership

Team & Resource Management — 15%

• Oversee capacity planning, scheduling, and workload distribution
• Support onboarding, training, and performance management
• Ensure accountability and operational consistency
• Foster strong execution habits in remote environments

Project & Initiative Management — 10%

• Lead cross-functional initiatives and operational projects
• Manage timelines, dependencies, and stakeholder expectations
• Escalate risks and blockers proactively
• Ensure on-time and high-quality delivery

Requirements

Must-Haves (Required)

• 1–3+ years of experience in operations, project management, or operational leadership roles
• Strong ability to build and improve operational processes
• Data-driven mindset with experience using metrics to guide decisions
• Experience managing multiple priorities simultaneously
• Excellent written and verbal English communication skills
• High ownership, accountability, and attention to detail
• Comfort working independently in a fully remote environment
  

Nice-to-Haves (Preferred)

• Experience scaling operations in fast-paced or startup environments
• Exposure to automation, systems integration, or process design
• Background managing distributed or contractor teams
• Experience supporting leadership or executive initiatives
  

Tools ProficiencyMust-Haves (Required)

• Spreadsheets: Advanced Excel or Google Sheets
• Databases / Organization: Airtable, Notion, or similar tools
• Automation: Zapier, Make (Integromat), or equivalent
• Project Management: Asana, ClickUp, Jira, , or similar
• Communication: Slack, Zoom, Gmail/Outlook

Nice-to-Haves (Preferred)

• BI & Analytics: Tableau, Looker, Power BI, Metabase
• CRM: HubSpot, Salesforce, Pipedrive
• Documentation: Confluence, Notion
• Time Tracking & Workforce Tools
• Advanced automation or API-based tools

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote — work from anywhere
• Generous PTO: In accordance with company policy
• Direct Mentorship: Access to global industry leaders
• Learning & Development: Continuous growth resources
• Global Networking: Work with international teams
• Health Coverage (Philippines only): HMO after 3 months (full-time)

Our Recruitment Process

1. Application
2. Skills Assessment
3. Initial Screening
4. Top-grading Interview
5. Client Matching
6. Job Offer
7. Onboarding

Ready to Join Pearl Talent?

Build a long-term remote career focused on leading execution and driving operational excellence. Join Pearl Talent and grow by owning systems, outcomes, and meaningful impact at scale.

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