Empleos actuales relacionados con Customer Success Manager SAAS POS for Restaurants - Ciudad de México, Ciudad de México - Paloma POS
-
Customer Success Manager
hace 2 días
Ciudad de México, Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
-
Customer Success Manager
hace 6 días
Ciudad de México, Ciudad de México Uber A tiempo completoAbout the RoleAs a Customer Success Manager (CSM), you will be responsible for driving customer success by managing all aspects of merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to drive growth.You will work closely with internal and external clients (Uber Account Manager and Restaurants), to understand...
-
Future Customer Success Opportunities
hace 1 semana
Ciudad de México, Ciudad de México Salesloft A tiempo completoAt Salesloft, our Customer Success team is at the heart of helping customers maximize their success with our platform. While we may not have an open Customer Success Manager (CSM) role today, we're always looking to connect with customer-focused professionals who are passionate about building relationships, driving product adoption, and delivering measurable...
-
Ciudad de México, Ciudad de México Oracle A tiempo completoAct as Business Development Manager, supporting the process of leads generation for CSS Brazil and Latin America, working on strategic initiative of Oracle Customer Success Services for SaaS and also monitoring and reporting the KPIs related to business development, pipeline generation and growth and status of the campaign.The BDM will help develop a...
-
Customer Success Manager
hace 2 días
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
Customer Success Manager
hace 1 semana
Ciudad de México, Ciudad de México Lenovo A tiempo completoThe Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise...
-
Customer Success Manager
hace 1 semana
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
Customer Success Manager, LATAM
hace 2 semanas
Ciudad de México, Ciudad de México Duetto A tiempo completoOur TeamWe pride ourselves on our customers' success We will not be successful unless our customers are receiving massive value from our service and this is why we insist that our team is made up of revenue management experts from the most respected hospitality icons around the world. From onboarding to ongoing support, we're there to maximize the capability...
-
Customer Success Manager, LATAM
hace 1 semana
Ciudad de México, Ciudad de México Duetto Research A tiempo completoOur TeamWe pride ourselves on our customers' success We will not be successful unless our customers are receiving massive value from our service and this is why we insist that our team is made up of revenue management experts from the most respected hospitality icons around the world. From onboarding to ongoing support, we're there to maximize the...
-
Customer Success Manager
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
Customer Success Manager SAAS POS for Restaurants
hace 2 semanas
Company Description
Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7 support in languages like English, Spanish, Portuguese, Russian, Chinese, and Kazakh, we are dedicated to transforming the food industry. Our technology empowers businesses to streamline operations and achieve growth with ease.
Role Description
This is a full-time remote role for a Customer Success Manager focused on SaaS POS solutions for restaurants. The Customer Success Manager will be responsible for ensuring customer satisfaction, driving customer retention, and fostering long-term relationships with clients. Day-to-day tasks include implementing and onboarding new clients, providing support, analyzing customer feedback, identifying opportunities for improvement, and working closely with teams to enhance the overall customer experience. The candidate will act as a trusted advisor and advocate for customers, ensuring their needs are met with Paloma POS's innovative solutions.
Qualifications
- Proven expertise in Customer Satisfaction and Customer Service
- Strong skills in Relationship Building and Customer Retention to foster client success
- Analytical Skills to gather, analyze, and utilize customer feedback effectively
- Excellent communication, problem-solving, and interpersonal abilities
- Network Troubleshooting
- Experience in SaaS platforms, POS systems, or the food service industry is a plus
- Ability to work independently in a remote setting and collaborate with cross-functional teams
- Proficiency in multiple languages is a bonus
- Bachelor's degree in Technology or Business, Communications, or a related field is preferred
