Customer Experience Manager
hace 16 horas
We're looking for a highly driven
Customer Experience Manager
to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.
What We Offer
- $60,000–$80,000 MXN per month (depending on experience)
- Hybrid work model in Roma Norte, CDMX (1–2 days per week onsite)
- Growth opportunities in strategy, consulting, or regional delivery
- A collaborative, international, high-performance team
What You'll Do
- Act as the main point of contact for the client's marketing and CX teams
- Lead end-to-end delivery of digital and CX projects
- Coordinate internal experts, external partners, and client stakeholders
- Run Quarterly Business Reviews (QBRs) with clear insights and next steps
- Understand the client's customer data, CRM, and CX strategy
- Identify opportunities to improve processes, performance, and customer experience
Ideal Profile
- 3–5 years in a digital agency, consultancy, or marketing operations role
- 3+ years managing Agile projects (Delivery Manager, Product Owner, Scrum, etc.)
- Strong experience in client management and relationship building
- Advanced English (you'll work with global teams)
- Excellent communication skills
- Organized, analytical, proactive, and comfortable taking ownership
Nice-to-Have
- Experience with CDPs, CRM platforms, analytics, or martech tools
- Team leadership or vendor management
- Experience in commercial negotiations
Ready to take the next step?
If this sounds like you, we'd love to meet you.
Apply now and join a team where your work truly makes an impact.
-
Customer Experience Manager
hace 16 horas
Ciudad de México, Ciudad de México Powerbell A tiempo completoWe're looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.What We Offer$60,000–$80,000 MXN per month (depending on experience)Hybrid work model in...
-
Customer Experience Manager
hace 14 horas
Ciudad de México, Ciudad de México Hewlett Packard Enterprise | HPE A tiempo completoCustomer Experience ManagerThis role has been designated as 'Remote/Teleworker', which means you will primarily work from home.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...
-
Customer Experience Manager
hace 17 horas
Ciudad de México, Ciudad de México Hewlett Packard Enterprise A tiempo completoCustomer Experience ManagerThis role has been designated as 'Remote/Teleworker', which means you will primarily work from home Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...
-
Customer Success Manager
hace 2 semanas
Ciudad de México, Ciudad de México TITAN A tiempo completoTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
-
Customer Success Specialist
hace 6 días
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
-
Brand Manager
hace 16 horas
Ciudad de México, Ciudad de México The Brand Manager A tiempo completoThe Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to-day client accounts, executing strategies that drive sales, and ensuring exceptional service delivery across multiple Amazon brands.As a Brand Manager, you'll...
-
Manager, Customer Support
hace 15 horas
Ciudad de México, Ciudad de México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Manager, Customer Support
hace 15 horas
Ciudad de México, Ciudad de México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Manager Customer Success
hace 14 horas
Ciudad de México, Ciudad de México Mastercard A tiempo completoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Customer Experience Responsible
hace 6 días
Ciudad de México, Ciudad de México EF Education First A tiempo completoCUSTOMER EXPERIENCE RESPONSIBLEDo you dream of an exciting role where your work will have a real impact on young people's futures?EF Language Abroad is looking for a strategical, entrepreneurial, and sales driven Customer Experience Responsible taking the program to the next levelYou will play a vital role in delivering an exceptional customer journey and...